Stakeholder

When addressing quality improvement efforts, we need to recognize the needs of patients, insurers, regulators, patients, and staff. There exists a need to identify priorities for improvement and meet 

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Consensus standards are the key to the voluntary standards system because acceptance and use of such standards foUow direcdy from the need for them and from the involvement in their development of all those who share that need. Consensus standards must be produced by a body selected, organized, and conducted in accordance with due process procedures. AH parties or stakeholders are iavolved in the development of the standard and substantial agreement is reached according to the judgment of a properly constituted review board. Other aspects of due process involve proper issuance of notices, record keeping, baHoting, and attention to minority opinion. 

Make no mistake about it - air pollution abatement, especially based upon end-of-pipe treatment technologies is expensive. Not too long ago the prevailing attitude among industry stakeholders was that air pollution control was simply a part of the cost of doing business, and that add-on costs associated with compliance simply had to be passed on to the consumer s purchase price for products. With the intensity of international competition in the chemical and allied industries, this philosophy simply does not cut it anymore. 

Documenting the Process. The net effect of these steps is a process description, defined in terms of customers and suppliers and their interaction. Next, the team can summarize that description in the form of a process flowchart, to illustrate the roles and responsibilities of each process stakeholder (see Figure 6-8). This chart provides the basis for developing standard operating procedures, or other process documentation, that the company can incorporate into existing practices. 

StakeholderRepresentation. As previously noted, every process has owners, customers, and suppliers, and wherever possible all of these stakeholder groups should be represented on the PSM system design team. 

In Quality Management there are generally two groups identified stakeholders, and customers and suppliers. Stakeholders are those who have an interest in and benefit from the safe operation of your facilities. Stakeholders can include ... 

A When we introduced ISO 9000 a few years ago we negotiated agreements with the relevant unions. These agreements anticipated that ISO 9000 would eventually be applied to all our management processes. However, as we have done throughout the implementation of ISO 9000, we will make sure union officials are fully informed on our proposals and the progress of the project. The trade union officials are the representatives of our most important stakeholder—our employees. 

Stakeholder is a person or group that has a legitimate interest in the facility. For a facility handling hazardous chemicals, examples could be employees, neighbors, the board of directors, shareholders, and the regulatory community. 

Ilinnels, M., and McMahon,]. E. (1997) Stakeholders and Market Transformation An Integrated Analysis of Costs and Benefits. Proceeding of the 1997 ACEEE Summer Study on Energy Efficiency in Buildings. Washington, DC American Council for an Energy -Efficient Economy. 

Identity market participants (maniitacturers, retailers, consumers) and stakeholders (such as consumer advocacy groups, trade organizations, and government). 

Form collaboratives and define roles among key market participants and stakeholders to lead and manage the market transtormation initiative. 

Freedom through responsibility - the freedom to take decisions and act on them obliges us to accept personal responsibility for the way they affect our stakeholders. 

In choosing one or several t) es of program, you will again have to take into accoimt the views of all stakeholders. It is... 

By this stage you will typically already have an idea of all of the above issues, since you will have had to advise the sponsors on them when vying for their support however, the implementation phase serves to finalize and consolidate initial ideas. What is more, this phase should involve all stakeholders as much as possible in order to create a scheme that wiU be supported and accepted. 

A satisfying balance between the needs and wishes of its stakeholders (i.e. mentors, mentees, line managers, the steering committee, and everyone else affected by the program). 

Pargament D, Laster R, Livney D (2009) The Public s role as a Stakeholder in the Yarqon River Authority, Israel. In Berry KA, Mollard E (eds) Social participation in water governance and management. Critical and global perspectives. Earthscan, London... 

The exemplar unit must also make it easier to communicate a new vision on chemistry education to all actors and stakeholders. A vision described in abstract terms (as is necessary in this stage of development) is difficult to comprehend and discnss. An exemplar evalnated in real classrooms can then be used as a concrete illnstration of a new vision. Once agreement has been reached upon this point, cur-ricnlnm development can take place at a larger scale. 

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