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Managing Quality

In the previous chapters of this book, we have looked at many aspects of quality in laboratories. Some of the relevant Standards have been mentioned and their similarities and differences outlined. This chapter aims to give more detail on the components of the Standards and show how a quality management system can be achieved in the laboratory. The documentation required and the processes necessary to demonstrate that the management system operates to the requirements of International Standards will be explained. It is important to be clear that the overall management system of a laboratory or organization will cover all of their operations this includes quality, administration and technical systems. [Pg.213]

Quality Assurance in Analytical Chemistry E. Prichard and V. Barwick 2007 LGC Limited [Pg.213]


Dale, B. G. (ed.) 1994 Managing Quality, 2nd Edition. NY Prentice-Hall. [Pg.384]

Job descriptions or job profiles are useful in describing what a person is responsible for however, it rather depends upon the reason for having them as to whether they will be of any use in managing quality. Those produced for job evaluation, recruitment, salary grading, etc. may be of use in the quality system if they specify the objectives people are responsible for achieving and the decisions they are authorized to take. [Pg.117]

David A. Garvin, Managing Quality The Strategic and Competitive Edge, The Free Press, New York, NY, 1988. [Pg.167]

Keywords Irrigation, Management, Quality, Resources, Scarcity, Water... [Pg.161]

Briefly, the quality management system is a combination of quality management, quality control and quality assurance. Quality assurance and quality control are components of the laboratory s quality management system. There is often confusion over the meaning of quality control and quality assurance and regrettably they are often used interchangeably. This is possibly because some quality control and quality assurance actions are interrelated. The definition of the terms can be found in the International Organization for Standardization (ISO) Standard, ISO 9000 2005 [2],... [Pg.14]

Technical Director Technical Manager Senior managers Quality Manager Meeting Secretary0... [Pg.238]

Suokas, J. Kakko, R. 1993. Safety Analysis, Risk Analysis, Risk Management, Quality Management of Safety and Risk Analysis. Amsterdam Elsevier, pp. 9-18. [Pg.130]

Reason J.T., Carthey J., Leval de M.R., 2001. Diagnosing Vulnerable system syndrome an essential prerequisite to effective risk management, Quality in Health Care Vol. 10 (Suppl. II), pp. 21-25. [Pg.151]

An active program of surveillance of the quality of the immunostains produced must be defined. The primary elements of such a quality assurance (QA) program include procedures and policies for patient test management, quality control, proficiency testing, comparison of test results, relationship of clinical information to patient test results, personnel assessment, communications, complaint investigations, QA review with staff, and QA records. The documentation and review by the laboratory director of all QA procedures is imperative and cannot be overstressed. A brief explanation of each of the QA elements is as follows ... [Pg.409]

Firstly, the fundamental concepts of Total Quality Management are introduced. When this is understood the question that arises is ""what can we do to implement the TQM principles in our organization ". At this point we will understand the need to explain further the meaning and fundamentals of the ""quality improvement" and how to manage quality improvement. A set of tools for quality improvement has to " ... [Pg.115]

It is the responsibility of the production manager, quality control manager, and technical services manager to follow the procedure. The quality assurance manager is responsible for SOP compliance. [Pg.286]

Dale, B. (2003) Managing Quality, 4th edn, John Wiley Sons, Ltd, Oxford,... [Pg.47]

E. Popek and G. Kassakhian, The Use and Abuse of QA/QC Samples in Environmental Data Acquisition, Proceedings of the 18th National Conference on Managing Quality Systems for Environmental Programs, [US Environmental Protection Agency, 1999]. [Pg.344]

Graefe, A.R. and Vaske, J.J. (1987) A framework for managing quality in the tourist experience. Annals of Tourism Research 14 (3), 390-404. [Pg.212]

Policy Statement about what should and should not be done. Rules and principles governing the actions related to the policy. Underlines the objectives or guidelines for managing quality. [Pg.127]


See other pages where Managing Quality is mentioned: [Pg.386]    [Pg.230]    [Pg.213]    [Pg.215]    [Pg.217]    [Pg.219]    [Pg.221]    [Pg.223]    [Pg.225]    [Pg.227]    [Pg.229]    [Pg.231]    [Pg.233]    [Pg.235]    [Pg.237]    [Pg.239]    [Pg.241]    [Pg.243]    [Pg.245]    [Pg.247]    [Pg.249]    [Pg.251]    [Pg.24]    [Pg.124]    [Pg.133]    [Pg.174]    [Pg.344]    [Pg.69]    [Pg.71]    [Pg.71]    [Pg.485]    [Pg.325]   


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