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Total Quality Management meaning

Firstly, the fundamental concepts of Total Quality Management are introduced. When this is understood the question that arises is ""what can we do to implement the TQM principles in our organization ". At this point we will understand the need to explain further the meaning and fundamentals of the ""quality improvement" and how to manage quality improvement. A set of tools for quality improvement has to " ... [Pg.115]

Total quality management—A term coined to describe Japanese-style management approaches to quality improvement. Since then, total quality management (TQM) has taken on many meanings. Simply put, TQM is a management approach to long-term success through customer satisfaction. TQM is based on the participation of... [Pg.71]

Traceability is also a foundation of method validation. When a method is validated, it means that, properly applied, the method will produce reliable and trustworthy data with a known performance and known limitations. This does not mean that each sample will be the same, but the analytical protocols will be, thereby ensuring optimal performance and comparability of data. Novel samples may require novel approaches, but a standardized and validated method will, at the very least, provide a starting point. Method validation is one of the key components of total quality management in a laboratory. [Pg.68]

As a final point to this section on inspections, it should be kept in mind that - as it is the case for any other operative procedures covered by the GLP Principles - the Quality Assurance Programme of inspections (and audits) should be subject to management verification. Management has to assure that the Quality Assurance responsibility is being performed in accordance with these Principles of Good Laboratory Practice which means that the Quality Assurance has to provide management with periodic reports on its activities, not only for single studies as already detailed above, but for the totality of its... [Pg.152]

Internal safety system audits should take place every 6 months by a trained team of internal accredited auditors. The audit is not merely a safety inspection. A safety audit provides the means for a systematic analysis of each elanent of a loss prevention program to determine the extent and quality of the controls. It is a critical examination of all, or part, of a total safety operating system, and it is a management tool that measures the overall operating effectiveness of a company s safety and health program. [Pg.86]

Top management commitment means that organizational quality cannot exist without the total commitment of the top executive team. [Pg.285]


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Managing Quality

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