Quality management tools

There is a large array of Quality Management tools available to help build new systems. The most commonly used tools are described in the following paragraphs. The tools you actually use may be determined by the Quality Management process that is in place in your organization it is important 

Try to select Quality Management tools that the integration team and other staff in your organization are familiar with otherwise invest time in training. 

identified the following expected benefits for using standard models, which they call templates  

Confirm Measurement System Baseline In-Process Product Parameters (Control, Capability) Identify/Prioritize Process Steps Identify Critical Process Parameters 

Develop Certification Strategy 1- Document Process Parameters (Control, Capability) Confirm Measurement System 1- Classify Process Parameters 

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Problem solving in quality management requires everyone involved in the process to be represented and be part of developing a solution. This, combined with quality management tools, ensures that the chosen solution is workable and that fixing one problem does not give rise to another. 

Quality tools. During the integration project you will make use of a number of different Quality Management tools. Most of these will be used during the design phases of the project. Tools you are most likely to use are ... 

The pilot study is likely to use all the same Quality Management tools that were used for the integration framework development (Chapter 5). However, the limited scope of the pilot study enforces some limitations and compromises—it will not be possible to make changes outside of the department covered by the pilot. Any existing interfaces with other departments must remain the same. This will impact the design phases of the work. For example, Material Safety Data Sheets (MSDS) may currently be prepared locally, in the overall project it might be proposed to develop these centrally. However, for the pilot study it will not be possible develop the central resource so the pilot would have to continue to rely on local resources and there will be no efficiency improvement. 

Jones, B. A Process Quality Management Tool, Prevention of Unwanted Events, Training and Text, 1991. 

A standardized method for resolving work problems. Workers use quality management tools on projects that are approved by management. Projects... 

Fig. 2A.2 shows the same data as Fig. 2A.1, with a difference. Now the times are stratified, that is, grouped according to the path used. (This procedure is one of the seven basic quality management tools, as mentioned before.) We do not need any statistics to see immediately that path C takes the most time and that path B is the quickest, closely followed by path A. It also becomes evident that the dispersion of the values is much larger for path C than for the other two. ... 

The difficulty with a direct application of the scientific method is that it is scary to most of us. Shewhart recognized this and created simple tools to apply the scientific method and statistically analyze the data. These basic quality management tools are used by line workers and quality practitioners throughout the world today. These basic tools allow everyone in the organization to manage by using facts. 

Schipper, J. et al. "Navigation as a quality management tool in cochlear implant surgery." The Journal of Laryngology Otology 118.10 (2004) pp. 764-770. 

Improved access to quality management tools on credit... 

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