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Total quality management continuous improvement

Excess resources can contribute to the Total Quality Management continuous improvement process Spare capacity provides resilience to unusual demands. Increasing resources does not necessttnly meitn more people, but it may be achieved by better design of jobs, equipment, or procedui.. s. [Pg.168]

The specific character of NDT related to the quality assessment of safety critical products and objects requires constant analysis and continuous improvement of processes and their interconnection. Sometimes interaction of processes is very complicated (Figure 3) therefore the processes have to be systematized and simplified when possible to realize total quality management in NDT. [Pg.954]

Total Quality Management. Total quahty management (TQM) is the term which encompasses all of the continuous improvement activities with the goal of world class quahty. This corporate culture sets up the conditions for a climate favorable to companywide improvement. [Pg.367]

PSM buiids on what is in piace, and seeks to integrate safety issues into ongoing business operations"as opposed to imposing an eiaborate exter-nai structure. The goais of PSM are process-oriented, not procedure-driven, and reflect the Total Quality Management principle of continuous improvement. [Pg.20]

Many companies have adopted Total Quality Management as a way to promote continuous improvement in a broad range of business applications. TQM considers all business activities as processes, each one of which involves specific customer-supplier relationships. These relationships may be entirely internal, defined in terms of the process under study. For example, delivering efficient electronic mail service is a "process" in TQM terms. The "customers" for your company s electronic mail system are the employees who use it the "supplier" may office services, MIS, or other support personnel. [Pg.130]

This section provides an overall structure within which the different aspects of data collechon and incident analysis methods can be integrated. The importance of effective data collection systems as part of the continuous improvement process in Total Quality Management. [Pg.248]

Total Quality Management (TQM) is a eompany enltnre that allows it to provide qnality goods and services at the lowest cost in order to achieve cnstomers satisfaction and, at the same time, ensnre satisfactoiy business development by continuous improvements. The definition of TQM shown in this shde is taken from the British Standard 7850. [Pg.114]

Continuous quality improvement (CQI) is aphilosophy of continual improvement of the processes associated with providing a good or service that meets or exceeds customer expectations (Shortell et al., 1998). CQI, which was first employed in the manufacturing field, was introduced into health care by Berwick and Leape (1999). [CQI has been referred to as quality improvement process, total quality management, and total quality control (Lohr, 1990b).]... [Pg.102]

Promotes best practices Clearly defines quality standards Establishes measurable quality and compliance outputs Offers a rating system Management determines the priorities for correcting deficiencies Identifies areas for improvement Provides process to identify genesis of deficiencies and lack of or need to improve the quality system Fosters continuous improvement, total quality management, and forward quality thinking... [Pg.435]

In this period, production paradigms developed in the Japanese manufacturing industry became largely widespread. Among these, the known kaizen, aimed at the continuous improvement of products and processes, the just-in-time (jrr) approach, supporting the elimination or minimization of inventory as the ideal target to reduce costs, total quality management (TQM), focused on increased and faster communications with customers in order to be able to better meet their requirements. [Pg.831]

Total Quality Management (TQM) An approach that involves aU employees in continually improving products and work processes to achieve customer satisfaction and world-class performance. TQM is generally associated with bottom-up incremental improvement. [Pg.556]

The Balanced Scorecard methodology builds on some key concepts of previous management ideas such as Total Quality Management (TQM), including customer-defined quality, continuous improvement, employee empowerment, and primarily measurement-based management and feedback. [Pg.201]

Total quality management is an approach that seeks to improve the quality of the value proposition that the organisation delivers to the customer in the most effective and efficient way possible. Based on the ideas of continuous improvement it requires the whole organisation to embrace the concept and cannot be undertaken by a department or group of managers alone. It requires the company to work as one team to focus on quality improvement in all systems and processes. Some times referred to as the Deming philosophy. [Pg.121]

Manufacturing is all too often taken for granted, but its consistent, qualityconscious, timely, and cost-effective execution is crucial to the success of any nonservice company in the industry. The leading firms of fhe indusfry have adopted Total Quality Management (TQM), Six Sigma, or other such techniques to ensure continuous improvement in consistent quality, which also typically leads to cost savings. [Pg.64]


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