Policy servicing

Breakdown maintenance is suitable for equipment whose failure does not threaten production, safety or the environment, and where the cost of preventing failure would be greater than the consequence of failure. In this case, the equipment would be repaired either on location or in a workshop. Even with this policy, it is assumed that the recommended lubrication and minor servicing is performed, just as with a motor car. 

Insufficient information about the properties, layout pattern of small defects, potential for their growth in time, usually leads either to an unjustified rejection (repair) or to underestimation of the importance of the defect and, as aconsequence, construction failure. Use of automated computerised means of control allows safe service of the old constructions, periodically repeating the UT and monitoring the development of discontinuities in the metal. The main idea of such policy is periodical UT of development of discontinuities or, in a more general form, monitoring of the metal condition. 

Purchasing may be critical to quality, cost efficiency and safety of the service provided. Therefore evidence should be given that there is a written management policy or directive establishing quality criteria. 

Safety policy - the organization s intentions with respect to hazards in the work place and to users of its products or services... 

Procurement policy - how the organization will obtain the components and services needed... 

The standard requires that continuous improvement in quality, service, cost, and technology be provided for in the quality policy. 

The first two statements in clause 4.1.1.4 create an ambiguity when read together. The first calls for improvements in quality, service, cost, and technology (but not productivity) to be provided for in the quality policy but not implemented and the second calls for improvement in quality and productivity to be identified and implemented with no mention of cost, service, or technology. 

An analysis of managerial decisions should reveal whether there is constancy of purpose or lip service being given to the policy. 

Ensure products and services satisfy customer requirements Maintain the standards which you have been successful in achieving Improve standards in those areas where performance is lacking Harmonize policies and practices across all departments Improve efficiency... 

The quality system developed to meet the requirements of ISO/TS 16949 is likely to be a generic system, not specific to any particular product, project, or contract other than the range of products and services which your organization supplies. By implementing the policies and procedures of the documented quality system, product, project, or contract specific plans, procedures, specifications, etc. are generated. ISO 9001 contains a series of quality system requirements, not product quality requirements. For a given product, project, or contract there will be specific product, project, or contract requirements and it is these requirements to which this clause of the standard refers. 

Ensure that your documented policies and practices specify all the documents that need to be produced and are used to produce products and service that meet the specified requirements. Any document not referred to in your published policies and procedures is therefore, by definition, not essential to the achievement of quality and not required to be under control. 

The requirements for internal audits apply to audits of the quality system, including the policies, practices, products, and services to which the quality system relates. They are not limited to audits of procedures. In order to determine whether the quality system is effective in maintaining control, you need to check that the resultant products and services meet the specified requirements and that prescribed quality objectives are being achieved. If the products and services are not meeting the specified requirements, or the prescribed objectives are not being achieved, something is clearly amiss with the quality system. The requirements do not apply to audits of suppliers or subcontractors as they are covered in clause 4.6 of the standard. 

The related results are the results produced by implementing the policies and procedures. They include documents, decisions, products, and services. It is not enough for internal audits to verify that procedures are being followed. They need to verify whether the outputs of these procedures comply with the prescribed requirements. 

This questionnaire is somewhat limited as there are only three specific servicing requirements in the standard. As other parts of the standard apply to servicing you should consult the relevant questionnaires to help establish your policies in this area. 

In any case, the plant engineer has a responsibility to keep careful account of all the costs incurred, which may be recoverable in whole or part under the policy, and submit appropriate invoices to the insurer. He also has an obligation to minimize these costs insofar as this is reasonably compatible with achieving his objective, which will be to restore normal production. The insurer may have access to sources of replacement plant items or to specialist repairers of whom the plant engineer is not aware, and advice on these matters is part of the service provided by the insurer. 

The Federal Web Locator is a service provided by the Center for Information Law and Policy and is intended to be the one stop shopping point for federal government information on the World Wide Web. This site is hosted by the Information Center at... 

Executive responsibility for drugs and devices at European Commission level is located within the Directorate-General for Enterprise and Industry. This is the equivalent of a civil service department at national level. As such, the focus is more on the development of policy and legal/administrative provisions. 

Of all the requirements that have to be fulfilled by a manufacturer, starting with responsibilities and reporting relationships, warehousing practices, service contract policies, airhandUng equipment, etc., only a few of those will be touched upon here that directly relate to the analytical laboratory. Key phrases are underlined or are in italics Acceptance Criteria, Accuracy, Baseline, Calibration, Concentration range. Control samples. Data Clean-Up, Deviation, Error propagation. Error recovery. Interference, Linearity, Noise, Numerical artifact. Precision, Recovery, Reliability, Repeatability, Reproducibility, Ruggedness, Selectivity, Specifications, System Suitability, Validation. 

NIOSH. 1992. NIOSH recommendations for Occupational Safety and Health. Compendium of Policy Documents and Statements. U.S. Department of Health and Human Services. Public Health Services. Centers for Disease Control. National Institute for Occupational Safety and Health. Publication no. 92-100. Cincinnati, Ohio. 

Martin Knapp is Professor of Health Economics and Director of the Centre for the Economics of Mental Health at the Institute of Psychiatry, and Professor of Social Policy at the London School of Economics and Political Science, London, UK. Much of his work focuses on the economic aspects of mental health services and health policy. He is also actively involved in work looking at economic aspects of long-term care for older people. 

Medicare program revisions to pa3mient policies under the physician fee schedule for calendar year 2003 and inclusion of registered nurses in the personnel provision of the critical access hospital emergency services requirement for frontier areas and remote locations. Final rule with comment period. Fed Regist 2002 67 79965-80184. 

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