Site services

Equipment Costs. Equipment costs include the purchased cost of process and materials handling equipment, storage faciUties, waste treatment equipment, stmctures, and site service faciUties. Installation costs such as insulation, piping, painting and finishing, foundations, process stmctures, instmmentation, and electrical service connections are estimated or factored separately. Actual quoted prices from suppHers are the best data, but these are not usually available when estimates are made. The quick, inexpensive cost estimates are based largely on personal cost files, internal company cost data, or pubUshed cost correlations. 

As a result of the high costs of technical services, most water treatment vendors employ a variety of methods that allows them to charge an economic rate for the programs they sell. They will negotiate a price with the customer based on providing the most suitable balance of on-site service time and chemical/equipment requirements, that anticipates and resolves problems, meets the customers needs, and relieves his or her pain. ... 

APPLICABLE TO O PROPOSAL O PURCHASE O AS BUILT FOR UNIT SITE SERVICE ... 

Reclaim cannot remove metals or other ionic compounds from groundwater nor catalyze chemical reactions. Also, the success of Reclaim is in relative proportion to the permeability of the geologic components comprising the contaminated site, the hydraulic gradient, and the concentrations and vapor pressures of the contaminants. As permeability, contaminant concentrations, vapor pressure, and hydraulic gradients decrease, so does the rate of recovery. In addition, Reclaim requires vendor-supplied, on-site service and support on a periodic basis. 

The point made earlier concerning the activation of many polymer chains by a single catalyst site can now be carried one step further. Not only must each catalyst site service a large number of polymer chains, but these data make it apparent that only a few monomer units at most can be added during each of these polymer-catalyst associations. In the preparation of a 2000-molecular-weight diol, 17 monomer units must be added per hydroxyl. Assuming the addition of three monomer units per association, about 10 chain transfers would occur for the completion of each molecule. 

Therefore it is required of all buyers that, while they essentially retain the right to propose and enforce the rules of the water treatment contract, they have to also accept some responsibility in its smooth passage. Buyers thus cannot place responsibilities on field representatives, for areas of the operator s plant or process, over which they have no final control. It is untenable. Buyers have to manage their own plants and ensure that proper maintenance and repair work is carried out. Buyers also have to provide adequate resources to ensure the health, safety, and welfare of all company workers and visitors on-site. Service company representatives, in turn, have to work within established plant rules. 

This is an enhancement of the traditional role of the field representative, whereby the vendor not only provides routine site services to the buyer... 

Rasch AA (2006) The Role of Site Services and Infrastructure for Productivity Management. In Budde F, Felcht U-H, Frankemolle H (eds) Value Creation Strategies for the Chemical Industry, 2nd edn. Wiley-VCH, Weinheim, pp 257-268... 

Degussa s site services face strategic challenges from both internal and external sources ... 

The Role of Site Services and Infrastructure for Productivity Management... 

Site services and infrastructure are very often considered a rather unexciting function in chemical corporations. Yet maintenance, logistics, utilities, engineering, analytical services, and SHE (safety, health, and environment) - to name but some of the key tasks - can have a major impact on their competitiveness. Hence, their management needs to be treated by chemical companies as part of their core activities. 

Over the last couple of years, site services and infrastructure have undergone a major transition many chemical companies have established a dedicated service unit, sometimes even as a separate legal entity. As competitive pressure in the chemical industry increases, site services and infrastructure must continue to adapt and thus spare no effort to further increase their own competitiveness and contribute to their customers success. 

Site Services and Infrastructure an Important Driver of Manufacturing Productivity... 

However, site services and infrastructure are not only a major driver of cost competitiveness. Some of the services are also crucial for improving plant effectiveness. Maintenance performance, for instance, can have a huge impact on plant output. Unplanned breakdowns, often caused by failure to implement the most effective maintenance strategy or by poor execution, can lead to as much as a 20 percent loss in overall equipment effectiveness (OEE see also Chapter 18). On the utilities side, significant cost advantages can be captured, e.g., by providing... 

The last couple of years have seen considerable changes in the way chemical companies manage their site services and infrastructure. Until the mid 90s, site services and infrastructure were mainly provided via a functional organization by central departments. There was often no or only little coordination or bundling of the services, with no safeguarding of overall responsibility. Budget adherence was the key imperative. The relationship between the service units and the production plants was characterized by ... 

Since then, many players in the chemicals industry have initiated huge changes in their site services and infrastructure organization (Fig. 20.1). 

From the provider s point of view, site services and infrastructure have in many cases become businesses in their own right. Not only have the incumbent service companies tried to expand their business beyond their existing customer bases, but non-chemical players such as ABB Full Service have been attracted to this market as well and are pushing to capture a larger slice of it. 

Going Forward Increasing Site Services and Infrastructure s Competitiveness... 

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