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Customer/supplier contact

Customer-supplier contacts are facilitated if their respective organizations mirror each other. Various functions of the companies have different frequencies and intensities of contact. They are most intense between the commercial functions. Whereas only these counterparts should discuss business aspects of a project, other functions, such as R D, logistics, back office, production, legal, and regulatory, are encouraged to have direct contacts regarding specific issues of their particular competence. [Pg.155]

In this type of situation, it s appropriate to be obvious about your job-search efforts and tap your networking skills to discover new employment opportunities. This may include contacting clients or customers, suppliers, or distributors with which your employer works, or anyone else outside your company you ve had business dealings with as an employee. If given permission by the employer, it s also acceptable to take advantage of your employer s in-house resources, such as Internet access. [Pg.204]

When customers do not find the data for a specific product, the resin suppliers encourage the customers to contact them directly and seek assistance in identifying and obtaining data for an equivalent product. If the application volume justifies generating additional material data needed, no resin supplier is unwilling to invest in the data measurement. [Pg.964]

Of the training offered which is to concentrate on improving the ability to communicate and deal with conflict, I would like to mention one form here in particular. I call it quite simply "well set-up". It concerns itself with the corporate system, with the network of people, information, energies, and technologies which have close contacts to other networks (family, customers, suppliers, etc.). [Pg.242]

We aim for total customer satisfaction. Customers are those who buy our products our suppliers, our staff, and all people with whom we have contact. We will treat each other with care and respect and strive for excellence in all we do to provide a high level of service to all customers, internal and external. We will thereby provide finished products and services to the highest standards of quality, safety, reliability, and durability. [Pg.92]

Major steps included, for example, plant production, transport, processing and retail. Each major step was subdivided into activities called substeps , which were defined in common categories. For example, the major step transport from processor to retailer could contain substeps in the following categories certification/inspection management labour packaging/labelling equipment pest control contact to supplier/customer. [Pg.500]

A business analogy is a company that provides a single point of contact for each customer or supplier. It saves the outside entity from having to understand the company s... [Pg.285]

In the opposite model, the installers themselves offer the same all-inclusive service as the energy supplier to the customer. In reality, only big installation companies will be able to do this, because of the additional requirements described above. However, it is usually the installers who have direct contact with the customer in most cases. This is a big advantage over the energy supplier. [Pg.378]

The main advantages of agents are their longstanding networks of customer contacts and knowledge of the local conditions. This is particularly important if customers and suppliers are part of different cultures, like East and West. Japanese trading houses, like Mitsubishi Corporation, Mitsui, Sumitomo Corporation, and Watanabe, have an immense experience in bridging the gap. [Pg.143]

Inkjet Can print thin films and fine features. Amenable to prototyping. Digital customization. Specific equipment designs for electronics. Non-contact method. Low throughput. Complex systems. Major equipment suppliers include Fujifihn Dimatix, HP, Litrex, Xennia/Carlco, Xaar, Ricoh. [Pg.231]

In practical applications, fluoroelastomer parts often involve contact with hazardous fluids at elevated temperatures. Failure of parts such as seals may result in personal injury in some cases. Care should be taken by users of parts to assure that proper fluoroelastomer grade and composition are used. Detailed information from the custom compounder or the supplier of the fluoroelastomer should be obtained to minimize such hazards. [Pg.186]

The supplier must demonstrate the effectiveness and efficiency of the cleaning and disinfection procedures for each piece of equipment. The evaluation must consider the potential impact of traces of contaminant with the pharmaceutical customers. All equipment which has been in contact with contaminated material should be thoroughly cleaned and/or disinfected before use in contact with an excipient. [Pg.194]

This model did not encourage the development of relationships between companies. It encouraged the development of friendships or at least business relationships between the salespeople from the supplier and the purchasing people from the customer. Most of the other people in both organizations had little if aity contact with each other. To be an effective business tod, this model must change. Companies need to be involved with each other at maity deeper levels to reap the benefits of supply chain management. [Pg.6]

I had a plant purchasing manager that had developed a friendship with the salesperson from one of the eliminated suppliers. He continued to try to give business to the removed supplier. It took top management involvement to get this issue resolved and the supplier removed. The supplier then hired a new salesperson from the customer compare who tried to get the business back through the contacts that he had inside the compaity. It did not work. Companies will try all kinds of tactics to get business. [Pg.96]

An inadequate or nonexistent customer and prospect database. In most selling situations, a couple of years are needed for a purchaser to narrow down the list of suppliers and close the sale, during which time the potential customer may not remember a particular company s name. Thus, databases should be utilized to contact the customer or the prospective customer on a continuing basis. [Pg.36]

An excellent home family preparedness measure is to identify a distant relative or friend who can be the emergency message center. Employees maybe able to call a relative from work to find out their family is safe and sound. Disasters that impair telephone communications teach us that it is often possible to make and receive long distance calls when a call across the street will not get through. Business emergency planners should not overlook this hint. A location in another city, or a key customer or supplier may make a good out-of-area emergency contact. [Pg.2398]

Many customers are able to give advice on production, but dealers in particular are best placed to advise. To enable contact with such dealers, it is worthwhile attending international meetings such as the International Federation of Essential Oils and Aroma Trades (IFEAT) annual conference or reading the Perfumer and Flavorist magazine, which gives full details of brokers, dealers, and essential oil suppliers. There is no reference site that is 100% reliable in pricing for essential... [Pg.899]

Companies try to keep regular contacts and long term relationships with their customers. They mostly keep several preferred customers for their entire business. The businesses relationships will not be stop if there is no serious problem. Nearly all the case companies kept their longest relationships since they set up their company. Companies also showed tendency to diversify their sale markets. They try to keep rather more buyers compared to suppliers. But several important buyers are still preferred to guarantee minimum transactions. But they will never stop searching new buyers to achieve business development. [Pg.41]

If used in solution, or mixed with other substances, and under conditions which differ from EN 374, contact the supplier of the CE approved gloves. This recommendation is advisory only and must be evaluated by an industrial hygienist and safety officer familiar with the specific situation of anticipated use by our customers. It should not be construed as offering an approval for any specific use scenario. [Pg.544]

Closer contacts between customer and suppliers working together as partners (Fig. 90). [Pg.274]

Projects are ultimately all about people, that is, your project team and those you serve. At this point in the PP process, you know the client, owner, or customer and at least some stakeholders such as environmental groups, suppliers, regulators, business associations, and political entities. Create a directory that includes all project participants. Include names, titles, contact information, and roles. Get this information in... [Pg.184]

ERP is largely known as a "back office" transaction processing application. This has left a vacuum in the "front office." The front office covers the activities that bring the business into contact with customers. This category, while certainly important to the supply chain, is not included in lists like those produced by CEM, which focuses on distribution-related applications. Eike other categories, CRM suppliers are building bolt-on links with back office ERP systems. [Pg.174]


See other pages where Customer/supplier contact is mentioned: [Pg.440]    [Pg.440]    [Pg.61]    [Pg.58]    [Pg.82]    [Pg.212]    [Pg.107]    [Pg.62]    [Pg.63]    [Pg.152]    [Pg.154]    [Pg.2]    [Pg.387]    [Pg.44]    [Pg.178]    [Pg.195]    [Pg.80]    [Pg.305]    [Pg.336]    [Pg.851]    [Pg.50]    [Pg.409]    [Pg.462]    [Pg.7]    [Pg.413]    [Pg.1038]    [Pg.212]    [Pg.27]    [Pg.36]   
See also in sourсe #XX -- [ Pg.440 ]




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Customer contact

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