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Costs customer service

In addition, the extra planning time that results due to increased communication speed will allow freight consolidations, warehousing cost savings, and lower lot quantity costs. Customer service levels can be improved and total operating costs reduced—truly a unique opportunity. [Pg.2132]

SfrOP playbooks. Base the S OP plan on the predicted level of variability. Ninety percent of companies with strong S OP processes believe that it improves agility. Focus less on precise numbers and more on understanding how the variability of supply and demand impacts costs, customer service, quality, and inventory. [Pg.264]

It should consider different dimensions like cost, customer service, quality, safety, productivity. [Pg.173]

Cost IT networking cost Customer servicing cost... [Pg.96]

Residential Pricing Residential natural gas rates are for tiatural gas seivice atid for the gas commodity. The price of the gas commodity comprises about oue-third of the total price a residential customer pays, on average. The remainder of the bill includes amounts for transmission and distribution of gas, system maintenance, safety and inspection programs, customer service, metering, billing and other costs. [Pg.839]

Turn around time and customer service analysis Cost per analysis computation Equipment utilization analysis... [Pg.8]

Customer Service and Service Contracts It is important to choose a vendor that has a good customer service track record. Contact other laboratory directors and supervisors to ascertain their experience with the vendors that service their laboratories. Also, the cost of a service contract will need to be factored into the laboratory operating budget after the acquisition of an automated staining platform. [Pg.161]

Most of the authors except Chopra/Meindl share the objective to minimize costs in the inter-company supply chain between companies with given demand and customer service level. Chopra/Meindl support the objective of value maximization, where it is later proposed to distinguish this objective with the term value chain management... [Pg.45]

This is the waste coming from the production of more units than demanded. The optimum number of products to be produced must balance the demand, including that in high season periods, the cost of holding the stocks in the warehouse and the cost of setting up the production to produce one lot of the product. In terms of an analytical laboratory, overproduction could be interpreted as any activity that is not necessary for customer service or for adding value to the experience and knowledge of the laboratory. There is no need to analyse too many samples unless we have reasons to do so. Furthermore, there is no need to perform more analyses than necessary. Too many analytical results are a waste. For example, the optimum number of replicates must balance the need for statistical evaluation. [Pg.138]

The vendor states that SPI Division can assist potential customers by providing cost modeling services based on factors listed to identify estimated operating cost, processing rate, and emission prediction. [Pg.380]

Cost allocation schemes were replaced by more flexible service contracts that made costs and services rendered much more transparent. These contracts range from more traditional time- and mate-rials-based arrangements to full service agreements, where the service providers and their customers agree on certain output parameters such as uptime/plant performance rather than on input parameters such as maintenance cost. Price negotiations with the customers became the key imperative of this transition phase. [Pg.260]

The majority of chemical companies offer a wide range of channel alternatives -e-channels, direct sales, customer service, third party distribution, technical service. This multi-channel approach has greatly increased customer flexibility and the choice of alternative relationship models, but has done little to reduce the investment in direct customer interface capabilities or to differentiate players service offerings. Primarily, it has added complexity and costs to the delivery system. [Pg.273]

Cost center A unit of an organization for which costs are recorded and analyzed. In general, cost centers add to the overall cost of the organization but contribute to the profits of the organization indirectly. Some examples of cost centers are customer-service centers and research and development departments. [Pg.262]

There are a variety of reasons for managing inventory, including the need to keep costs at a minimum and to have a sufficient supply of producfs for good customer service. Too much inventory results in loss of profifs because producfs remain on fhe shelf and do nof generate cash flow. Too liffle inventory can resulf in customer dissatisfaction and employee frustia-tion because needed producfs are not available. [Pg.173]

How much greater was the electricity cost for Sales during the year 1999 than the electricity cost for Customer Service in 2000 ... [Pg.158]

As mentioned above, one other big lever is to optimize product and information flows, taking a cross-functional view of the entire supply chain from the original supplier to the end customer. This can reduce inventory levels substantially, as well as smoothing out production instability and its associated costs. It also often helps to improve levels of customer service, such as on-time delivery, and capacity utilization. [Pg.153]

If you are not going to build your own fuel cell units, you can purchase a new or used one. New units are costly but have the advantage of warranty and customer service. [Pg.331]

According to Hammer and Champy [714], business process reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed. In the BPR literature, rather general definitions of a business process are proposed. Davenport [626], for instance, defines it as a structured, measured set of activities designed to produce a specified output for a particular customer or market. ... [Pg.86]

The vast majority of ecstasy consumed domestically is produced in Europe. It costs as little as 25 to 50 cents to manufacture an ecstasy tablet in Europe, but the street value of that same ecstasy tablet can be as high as 40, with a tablet typically selling for between 20 and 30. A limited number of ecstasy laboratories operate in the United States. Law enforcement seized 17 clandestine ecstasy laboratories in the United States in 2001 compared to 7 seized in 2000. United States Customs Service statistics show a dramatic increase in seiznres of MDMA tablets. In fiscal year 1997, approximately 400,000 MDMA tablets were seized, compared to approximately 7.2 milhon tablets seized in fiscal year 2001. On Inly 22,2000, approximately 2.1 milhon tablets worth an estimated 40 million were seized in Los Angeles. To date this is the largest seiznre of MDMA tablets in the United States. ... [Pg.1183]

In the traditional MPF model, distribution of paper documents and physical, contact-based customer service accounted for more than 30% of total cost. Moving to digital distribution and document management is expected to significantly reduce distribution cost. [Pg.2]

I feel that a computer memory or storage bank will help improve customer service and reduce costs by having available to customers certain routine information on product specifications, applications, and test methods, which formerly would have to be hand carried, mailed, or otherwise require the time of sales or staff people to answer. Customers could... [Pg.77]

Customized services are available to chemical users who may profitably utilize any one or all of the following combination of products in a single shipment for better inventory management the coordination of local plants buying practices at the headquarters of a multi-plant company with a regional or national distributor, who has local contacts at all the plant locations and the tailoring of small bulk systems to replace costly and sometimes unsafe drum handling in the customers plants. [Pg.91]


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See also in sourсe #XX -- [ Pg.44 ]




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