Business process reengineering

Most BPR efforts are confined to one company. But BPR, even if it s not labeled as such, across multiple members of the supply chain will be increasingly common. 

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Business Process Reengineering capture the as-is state of a process and derive the desired to-be future status. 

Unacceptably increase project risk by business-process reengineering instead of limiting the implementation to current established ways of working. 

The term business process became a buzzword in the last decade of the past century, but even today there is no widely accepted definition. The term is used in particular by the business process reengineering and workflow management communities. 

According to Hammer and Champy [714], business process reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed. In the BPR literature, rather general definitions of a business process are proposed. Davenport [626], for instance, defines it as a structured, measured set of activities designed to produce a specified output for a particular customer or market. ... 

Omit redundant paper-based activities, for example, identify certain steps and activities which are maintained for historical reasons that are no longer valid. Paperless projects conducted as full-scale Business Process Reengineering (BPR) projects typically identify many... 

System Process Improvement (e.g. Business Process Reengineering)... 

We will not duplicate material in the remaining chapters of this Handbook. However, we do want to fill in some blanks by highlighting a couple of areas of operations improvement that we feel might not be represented systems and process improvement (more specificaJly, business process reengineering) and measurement systems. Again, our contention is that the bulk of this Handbook focuses on the traditional ISE role in achieving operations effectiveness. 

At the time we go to press, our experience is that few ISE undergraduates are being introduced to business process engineering. Our plea is that ISEs embrace this technology. Eor example, business process reengineering, we believe, is a context within which most ISE improvement efforts will be done in the near future. 

Figure 12 is an example of a business process reengineering roadmap to provide insight as to how the ISE might contribute. First, systems thinking is required to do BPR. ISEs are trained to... 

Jacobson, I., Ericsson, M., and Jacobson, A. (1995), The Object Advantage Business Process Reengineering with Object Technology. Addison-Wesley, Reading MA. 

However, due to buzzwords such as business process reengineering (BPR), process organizations have moved into the spotlight in recent years. 

Biazzo, S. (1998), A Critical Examination of the Business Process Reengineering Phenomenon, International Journal of Operations and Production Management, Vol. 18, Nos. 9/10, pp. 1000-1016. 

Corrigan, S. (1997), Human and Organizational Aspects of Business Process Reengineering, Institute of Work Psychology, University of Sheffield, Sheffield, UK. 

General Accounting Office (GAO) (1995), Business Process Reengineering Assessment Guide, GAO, Washington, DC. 

Bounded rationality, 139, 140, 1020 Bowl feeders, 415 BP (back propagation), 163 BPl (business process improvement), 304 BPM (business process management), 1697 BPR, see Business process reengineering Brainstorming, 127, 2213 Branch and bound procedures, 1728-1729, 2592-2593... 

The SCOR process reference model was established by the Supply Chain Council (SCC) in 1996 for standardization purposes. The model describes, characterizes, and evaluates acomplex management process. Such a model builds on the concepts of business process reengineering (BPR), benchmarking, and process measurement by integrating these techniques into a cross-functional framework. 

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