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Costs customer

In addition to the direct operating quality costs, the indirect quality costs and their effect on the total cost curve must be considered. Indirect quality costs can be divided into three categories customer-incurred quality costs, customer-dissatisfaction quality costs, and loss-of-reputation costs. These... [Pg.573]

Substitution of less expensive off-the-shelf vessels, piping, and pumps in place of costly, custom-designed units... [Pg.260]

Creating a low cost customer interface model for specific segments that provides only the bare necessities to complete a transaction. [Pg.274]

While research and development in the battery electric arena was worthwhile, the leap to the California ZEV mandate was a classic case of a manufacturer sales mandate that did not adequately consider the state of technology, cost, customer demands, or refueling infrastructure inherent in... [Pg.185]

Incomplete understanding of current environment, processes, costs, customer expectations... [Pg.290]

In addition, the extra planning time that results due to increased communication speed will allow freight consolidations, warehousing cost savings, and lower lot quantity costs. Customer service levels can be improved and total operating costs reduced—truly a unique opportunity. [Pg.2132]

Suppose the retailer were to buy from the manufacturer every k days. Dropping the retail price by X, will cause the low-holding-cost customers to do a break-even analysis and thus buy —-— units and stock up. This... [Pg.90]

Suppose the retailer has parameters s = 80, a = 0.6, D = 100 cases per week, 5 days per week, = 0.02/case/day. Suppose the retailer buys once every 20 days. If the low-holding-cost customers have = 0.009/ case/day, then dropping the retailer price hy X = 0.18/case for 1 day would cause the retailer costs over 20 days to be... [Pg.91]

SfrOP playbooks. Base the S OP plan on the predicted level of variability. Ninety percent of companies with strong S OP processes believe that it improves agility. Focus less on precise numbers and more on understanding how the variability of supply and demand impacts costs, customer service, quality, and inventory. [Pg.264]

It should consider different dimensions like cost, customer service, quality, safety, productivity. [Pg.173]

Cost IT networking cost Customer servicing cost... [Pg.96]

Quality-assurance procedures on manufactured products nearly always require confirmation that active levels are within specification, because an out-of-specification product may result in needlessly high production costs, customer dissatisfaction or even legal action. Sometimes it may be necessary to confirm that the composition complies with the demands of legislation, and it seems likely that this need will increase with the passage of time. And when things go wrong with a production process, trouble-shooters will not get very far unless they can call upon first-class analytical support. [Pg.1]

Once the basic engineering scheme is completed, or even during its progression, data is gathered for cost estimates. Written quotes for pumps, equipment, valves, and cyclones are obtained from manufacturers. The contractors are requested to submit quotes for the pipeline based on surveys and contour maps. Prices for earthworks are calculated on a cost-efficient method or using excavation, load, haul, placement, and compaction fleet. It is very useful to use local costs for similar projects because the labor costs, customs and duties, and equipment leases change from country to country. [Pg.590]

If we think of all the costs that a company incurs from when it captures an order from a customer to when it collects the payment, is will be apparent that the total figure could be quite high. It will also very likely be the case that there will be significant differences in these costs customer by customer. At the same time, different customers will order a different mix of products so the gross margin that they generate will differ. [Pg.73]

Low cost Customization Responsiveness On time delivery Perfect fulfillment... [Pg.193]

It introduces a variety of conflicting performance measures fhaf are used in supply chain optimizafion—namely, supply chain costs, customer responsiveness, and supply chain risk. [Pg.390]

Slow Moving Unpredictable Low cost Customer willing to pay... [Pg.336]

The value of the daily deal depended on these numbers. In an example described on the blog, Mr. Goltz focused on a restaurant that sold 3,000 coupons with a face value of 75 for 35 (the restaurant received only 17.50, with Groupon keeping the rest as commission). He assumed that the restaurant spent 40 percent (of normal revenue, not discounted revenue) in incremental cost customers spent, on average, 85 ( 10 more than the coupon) only 85 percent of the coupons were redeemed 40 percent of the coupons were purchased by current customers two coupons were purchased per... [Pg.490]

Custom duties and transportation Realizing that the total cost of ownership is a superior framework than only cost per unit to gauge overall cost, customs duties and transportation costs are added into the mix to determine total purchasing costs. Inventory Inventory and safety stock levels and resultant inventory costs are affected by expected demand, lead-time, their variability and service levels. Distance and crossing country borders affect inventory-ordering policies and directly affect inventory costs. [Pg.232]

Price is fixed throughout the season. Inventory left over at the end of the season is sold at a salvage price below cost. Customers who encounter a stockout will backorder if there will be sufficient supply at some point in the future to satisfy the backorder. Specifically, the opportunity to backorder is not offered to a customer once the total supply quantity (Qi + Q2) has been committed through sales or prior backorders. A lost sale is incurred when an item requested by a customer is not in stock or not backordered. [Pg.127]


See other pages where Costs customer is mentioned: [Pg.87]    [Pg.208]    [Pg.87]    [Pg.516]    [Pg.535]    [Pg.178]    [Pg.1418]    [Pg.91]    [Pg.92]    [Pg.794]    [Pg.468]    [Pg.489]    [Pg.464]    [Pg.1145]    [Pg.68]    [Pg.135]    [Pg.364]    [Pg.188]    [Pg.101]    [Pg.86]    [Pg.345]    [Pg.350]    [Pg.253]    [Pg.6]    [Pg.38]    [Pg.89]    [Pg.299]    [Pg.23]   
See also in sourсe #XX -- [ Pg.57 , Pg.74 ]




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Costs customer profitability

Costs customer service

Customer acquisition costs

Customer-related costs

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