Performance management and measure

In essence, 35% of the published articles addressing instruments and methods of supply chain control deal with business metrics, 20% with the balanced scorecard and 16% with supply chain costing. Further methods are supply chain target costing and process mapping (Bacher, 2004 106). Publications by Neely et al. (1995) and Neely (2005) focusing on supply chain performance management and measurement confiim this statement... 

The research on value determination of SCIs is mainly rooted in the fields of supply chain control as well as supply chain performance management and measurement. As the state of the art review covering these research fields shows, research predominately addresses the design of measurement systems and cause-and-effect relationships of SCM s value drivers in a conceptual way. The available instruments and methods, such... 

Chemical management should be an integral part of the ISM evaluation and atmual reporting process. It may be appropriate to include the impact of effective chemical management in performance objectives and measures. 

Management of change, procurement, contracting, performance monitoring and measurement, and audit—which do not appear in the... 

Although not as informative as past performance measures or hard evidence of good programs, the existence of a company policy stating a candidate toller s commitment to health, safety and environmental responsibility should be determined. These policies, typically signed and displayed prominently in the facility, help ensure management and company executives are fully aware of their commitment to workers and the public. 

Close tracking of data entry means that performance measures can be tracked and managed. Such measures typically include query rates (which can be tracked by site, investigator, quesiton, and any comparators), time to respond to queries, rate of query rejection, and the like, and they provide an opportunity to identify and correct performance issues, whether associated with an individual site or study or a program. This capability alone provides a powerful tool by which sites throughout the world can be closely monitored. 

Key Performance Indicators (KPIs) in supply chain balanced scorecards and performance management are one example for analysis methods. Beamon (1998) and Chan (2003) distinguish qualitative performance measures such as customer satisfaction, on-time delivery, fill rate or flexibility as well as quantitative measures based on costs in distribution, manufacturing and inventory or warehousing. 

Detailed validation for low humidity PEFC, where the current distribution is of more interest and likely leads to discovery of optimal water management strategies, was performed most recently. Figure 35 shows a comparison of simulated and measured current density profiles at cell potentials of 0.85, 0.75, and 0.7 V in a 50 cm cell with anode and cathode RH of 75% and 0%. Both experimental data and simulation results display the characteristics of a low humidity cell the local current density increases initially as the dry reactants gain moisture from product water, and then it decreases toward the cathode outlet as oxygen depletion becomes severe. The location of the peak current density is seen to move toward the cathode inlet at the lower cell potential (i.e., 0.7 V) due to higher water production within the cell, as expected. 

Safety, Loss Prevention and Security are the direct responsibility of line management and are important measures of managerial performance. In order to insure that every employee is prepared to work safely, every supervisor has the responsibility to provide a safe work environment with proper equipment and adequate training. Each supervisor also has the responsibility, through personal example and the involvement of all employees, to create a climate in which everyone shares concern for the safety and security of their fellow workers and for the prevention of losses. 

Second, by qualified personnel. Is the person qualified That is a management decision based on job analysis, work and performance description, etc. No one says that a high school graduate cannot do a perfectly adequate or better job on some esoteric analytical equipment than a graduate in chemistry. I am qualified in analytical chemistry - on paper. I doubt that there is a supervisor who would put me into an analytical laboratory without extensive retraining and measurable performance criteria. 

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