Management systems case changes

Quality Management systems have demonstrated their effectiveness in providing efficient, flexible management processes. However, in many instances they have failed to deliver their promises in full and in some cases have failed completely. These failures have been ascribed to cultural obstacles that were not identified during the design process. In a recent survey of 350 senior executives Arthur D. Little, Inc. found that 68 percent of the companies reported unanticipated problems with their change process. 

Managing safety related requirements Developing a safety case Managing system change Safety testing and chnical evaluation Monitoring the system in live operation Assessing personnel competency... 

This case study provides insight into how organizational changes may not always be identified as one of the root causes of an accident until these issues are explored within the context of whether there were management systems in place to identify organizational changes that could impact process safety. 

In this paper we want to show, how we perform safety programmes for our voice communication systems, how we try to reduce our efforts with maximum output in spite of the difficulties of different business areas with different standards (which occasionally change quite substantially over time). This includes the presentation of our safety management system, hazard log, internal trainings, safety analyses and the production of safety cases. 

As is the case with all management systems, an administrative procedure must be written to communicate what the management of change system is to encompass and how it is intended to operate. The system must be designed to fit the organization s structure, culture, and work force. Although brevity is the goal, the procedure document should ... 

The chapter on Serious Injury Prevention clearly demonstrates that although occupational injury and illness incident frequency is down considerably, incidents resulting in serious injuries have not decreased proportionally. The case is made that typical safety and health management systems do not adequately address serious injury prevention. Thus, major conceptual changes are necessary in the practice of safety to reduce serious injury potential. That premise permeates every chapter in this book. 

As the management system is being developed and the employees acquire new skills and start to change behavior patterns, there should be minimal or no consequences for poor performance. In this case, use positive reinforcement during the initial phase of performance evaluation. This will encourage employees natural desire to do what is right and to be recognized [1]. 

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