Crisis management planning

Have a crisis management plan that can be implemented if FDA pursues further enforcement action. 

The first task of the crisis team is to draw up a specific crisis management plan which will define the following ... 

Hospital incident command system—A generic crisis management plan expressly for comprehensive medical facilities that is modeled closely after the fire service incident command system. Hospital postdecontamination zone— The hospital postdecontamination zone is an area considered uncontaminated. At a hospital receiving contaminated victims, the hospital postdecontamination zone includes the emergency department (unless contaminated). This zone is sometimes called the cold zone or clean area. 

Philpott, Don and Serluco, Paul, Editors, Public School Emergency Preparedness and Crisis Management Plan, Government Institutes, 2009. 

Even the best crisis management plan of FedEx was no match for hurricane Katrina that swept through the gulf coast in 2005. The New Orleans airport was closed for 15 days and FedEx had to return thousands of packages to their senders and stop new shipments to the disaster zones. FedEx shifted its area hub and its employees from New Orleans to Lafayette, Louisiana (135 miles away) in a matter of days. FedEx learned two new things from the Katrina disaster—one is to have temporary housing for displaced employees and second, cell phones cannot be relied on during a disaster since the cell phone networks were down days after Katrina. FedEx has now increased the number of satellite phones that can be deployed. 

What should be in a crisis management plan for handling a workplace violence incident In their book Ticking Bombs Defusing Workplace Violence in the Workplace, Steve Albrecht and Michael Mantell provide the following list ... 

All companies should have a crisis management plan, a plan that guides them on what to do during a crisis, such as an accident. This crisis management plan should... 

Hospital incident command system a generic crisis management plan expressly for comprehensive medical facilities that is modeled closely after the fire service incident conunand system... 

Capital Project Review Community Outreach Contractor Program Crisis Management Emergency Planning Emergency Devices/Alarms... 

The federal security directors at all major airports (these individuals are TS A employees) have operational control for security and are charged with organizing and implementing crisis management response plans. 

There is no doubt that reporters will question all kinds of sources regardless of their proximity to the crisis and regardless of their expertise. If crisis managers and response professionals cooperate with the press, however, especially by providing information and finding answers to reporters questions, they are in an excellent position to help shape the news and the predominant story lines. With this in mind, crisis responders can and should prepare their media/public information approaches for the worst-case scenario. Just as public and private actors in the area of health care and other responders plan for their particular roles during all kinds of disasters ahead of time, just as they participate in drills to improve their readiness, they should prepare for interacting with journalists and others in the news... 

Hopefully the risk management activities implemented will prove sufficient. Some risks may still threaten success despite risk management activities, so the strategy should be to continually keep risks under review and revise activities as necessary to deal with residual and emergent risks. It may prove necessary to invoke contingency plans or even move into crisis management mode if the risks appear to be leading the project to failure. 

After handling the crisis event, the emphasis should be put on the evaluation and amendment of crisis handling procedures and on the perfection of pre-warning plan of crisis management so as to render it more complete and perfect. Meanwhile, a summary report is to summarize the existing problems and the related experience in the process of handling crisis. 

Crisis management—Measures to identify, acquire, and plan to use the resources available to... 

Fagel, Michael ., Crisis Management and Emergency Planning Preparing for Today s Challenges, CRC Press, Boca Raton, FL, 2013. 

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