Staff competence

Nevertheless, progress was very slow. Preul had moved to the Max Planck Institute (MPI) at Miinchen in 1959 after his stay with Lowdin in Sweden and started to build up a group in quantum chemistry—for which he had Heisenberg s support. In Gerd Diercksen, he found an excellent student, and, in the MPI staff, competent help in carrying out computations. Furthermore, the MPI was able to purchase a computer in the first half of the 1960s, so that this group did not have to rely solely on the DRZ in Darmstadt. 

Assessing Hospital Staff Competence. Joint Commission of Accreditation of Health... 

The main point about accreditation is that the laboratory must be able to satisfy an independent outside official body that the work it does is consistently of a quality appropriate for the purpose intended. So, a laboratory that is accredited for some or all of its work, is subject to regular inspections by the accreditation agency. The laboratory has to keep extensive documentation to show that all the requirements of the specifications for accreditation are met on a continuous basis. For example, it has to keep up to date evidence of staff competence and training, performance of equipment and the test results for reference samples (see the UKAS website http Iwww.ukas.com). 

A certified poison center or system shall demonstrate that patient outcomes are monitored regarding high-risk, high-volume, or problem-prone cases. The corrective actions taken to improve patient care shall be documented. In addition, the certified poison center should demonstrate monitoring of customer satisfaction and assessment of staff competency. 

Each country has its own accreditation body for laboratories. In the United States, NIST is administering the National Voluntary Laboratory Accreditation Program (NVLAP) [109]. The criteria for accreditation used by NVLAP is consistent with ISO Guide 25, which involves the following items (1) quality system, (2) staff competence and training, (3) facilities and equipment, (4) calibration and traceability, (5) test methods and procedures, (6) recordkeeping, and (7) test reports. 

Systematic faculty and staff development programs should incorporate attention to diversity and inclusion issues that are relevant to the specific faculty or staff functions (Chism 8c Whitney, 2005). At Alliant, the university s articulated faculty and staff competencies (see Table 16.2) provide a framework for ongoing professional development. 

Determination of the maintenance effort is again a difficult task. It will depend on factors such as the size of the system, the age since delivery, structure and type of system, quality of the documentation standards and the document update procedures in place, the number of reported bugs, the type and number of change requests that are mandatory and desirable, the use of change control procedures, the establishment of test procedures, the level of staff competence and training and staff turnover. 

Postmaintenance flight tests Incorrect maintenance Maintenance staff competence (refer CS - MCDS) As for Integration, consider which tests are required after maintenance, and how they may go wrong. The result of this assessment must be fed into the Operational Suitability Data, specifically the means of compliance to CS-FCD (for Flight Crew Data, and CS-SIMD (for simulator devices). 

HSE (2002). Developing and maintaining staff competence. Railway Safety Principles and Guidance, Part 3, Section A, HMRI, HSE. 

Hegemony Code of conduct deals with issues such as clear and transparent operational and decision-making structures, fair cooperation with employees, customers, suppliers, colleagues and other stakeholders, and careful handling of confidential information. Paying attention to staff welfare, developing staff competencies and the promoting of the intellectual capital can contribute to a company s ability to attract a skilled labour force. 

Operational level agreement. This document describes all of the operational details of the service to be provided, such as which Logica sites are involved, response times, required system availability, and technologies used. The changes made were to add sections for system safety aspects, staff competencies, and whether a safety standard is mandated in the contract. 

New types of these materials have appeared and are available. They satisfy new performance exigencies but they also create new requirements for their use and demands on staff competence. 

Developing and maintaining staff competence Railway Safety Publication 1 (Second edition) Office of Rail Regulation (ORR) www.rail-reg.gov.uk/upload/pdf/sf-dev-staff.pdf... 

Insufficient resources and inadequate staff competencies Lack of safety certification or accreditation process... 

In addition to reducing performance efficiency, the employment of operators with substandard competence levels within safety-critical systems can have grave consequences. For example, a review of major accidents in the hazardous industries indicated that a lack of operator skills and/or knowledge led to the errors that contributed to the accidents analyzed (Wright et al., 2003). Wright et al. (2003) also referred to the Southall rail crash, the Piper Alpha oil rig disaster, the Longford Esso Gas plant explosion, and the Hickson Welch fire as examples of incidents where staff incompetence played a part and where staff competency levels were not sufficiently tested by the organizations involved. 

The key issues surrounding the concept of operator competencies are related to the identification of the competencies that are required for each of the different jobs and roles within an organization, the training and maintenance of staff competence levels, and the assessment of staff competence levels. Collectively, this process is known as competence management. A brief summary of the key issues surrounding each area is presented below. 

Operator competence refers to the ability to undertake responsibilities and to perform activities to a regular standard on a regular basis (HSE, 2007b, p. 2). Organizations should have a clear understanding of what the competencies are for each job or role and what their current staff competence levels are. 

Developing and Maintaining Staff Competence, 2nd ed., HSE Books, London, 2007.)... 

Provided appropriate tasks are used, such tasks generate evidence of staff competence. 

Once appropriate competence assessment methods are selected, remedial measures (e.g., training) should be developed for use in the event of inadequate staff competence levels. Following this, competence assessments should be undertaken using the approaches selected. 

Health and Safety Executive (HSE). (2002). Developing and Maintaining Staff Competence. London HSE Books. 

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