Enterprise commerce management

Similarly, AMR Research (www.amrresearch.com) developed the concept of Enterprise Commerce Management (ECM) to attempt to unify the spectrum of enterprise applications and provide technical standards for software vendors to meet for ECM compliance [6], [57]. In this sense, it is not an application users have to buy or a software market in and of itself, but instead provides a blueprint for companies to maximize the benefit they receive from their enterprise providers. ECM is made up of 5 levels information services, integration... 

Austvold, E. The Seven Technology Pillars of Enterprise Commerce Management AMR Research Note www.amrresearch.eom/free/0107etsstoryl.asp, 2002. 

Parker, B., Enterprise Commerce Management The Blueprint for the Next Generation of Enterprise Systems AMR Research Note, http //www.amrresearch.eom/free/0106emsstory 1. asp, 2002. 

A traditional business s first encounter with e-commerce may well be as a supplier to one of the increasingly common Internet Web stores. Supply chain management is in fact a key, if not a critical, factor in the success of an Internet retailer. The number of products offered in a Web store depends not on available shelf space but on the retailer s ability to manage a complex sets of procurement, inventory, and sales functions. Amazon.com and eToys (http //www.etoys.com), for example, offer 10 times as many products as a typical neighborhood bookstore or toy shop would stock. The key application that enables these EC enterprises is an integrated supply chain. 

This chapter presented an overview of ERP from the outside and from the inside. The outside view clarified the connection between ERP, electronic commerce, and supply chain management. The inside view describe the functional and implementation elements of ERP systems, particularly in the context of manufacturing enterprises, and identified the points at which ERP interacts wifli other software applications in manufacturing enterprises. Finally, we looked at open research problems surrounding ERP and identified those that are important to fitting ERP systems into current and future business processes. 

This chapter presents a modest overview of the considerable literature covering supply chain management (SCM), information and communication technologies (ICTs), e-commerce, and small and medium-sized enterprises (SMEs). The reviewed papers include the perspectives of all sized firms. Since large firms have led in SCM, and continue to do so, much can be learned from their experiences and their influence over other chain members. The literature on SCM is vast, so only a few representative papers are reviewed. There is much less literature dealing with SMEs hence... 

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