Commitment to quality

The business group should be able to demonstrate that they assessed their tollers regarding commitment to quality and continu-... 

Have the quality policy, quality objectives, and commitment to quality been defined and documented by executive management ... 

In the context of ISO 9001, the quality policy referred to in clause 4.1.1 is one of the corporate policies. It is characterized by a single policy statement which declares the organization s commitment to quality and the strategy adopted to discharge this commitment. 

The standard requires that management with executive responsibility define and document its commitment to quality. 

As stated above, commitment is not something for which you can legislate. The management has to be committed to quality in other words it must not knowingly ship defective products or give inferior service. It must do what it says it will do and no less. 

It is quite normal to provide sufficient resources to produce product. However, when it comes to verifying that you have done what you say you will do, there is a tendency to underestimate or to cut verification resources when costs escalate. These cuts are often seen as a risk worth taking. Another common weakness is defining requirements that are desirable rather than essential and then not verifying that they have been implemented. Being able to demonstrate provision of adequate verification resources is another sign of commitment to quality (see Defining commitment to quality above). 

In what document is your corporate policy for quality and your commitment to quality defined ... 

The overall management structure must be clearly outlined in organisational charts or other appropriate means. To demonstrate the organisation s commitment to quality, it is normal for the Quality Manager to report directly to the Chief Executive Officer. Regular... 

Management commitment - Show evidence of top management commitment to quality... 

The guidelines also stress that the perfunctory execution of any quality system will not guarantee the production of data of adequate quality. The correct procedures for feedback, remedial action and staff motivation must also be documented and acted upon. In other words, there must be a genuine commitment to quality within a laboratory for an internal quality control programme to succeed, i.e. the IQC must be part of a complete quality management system. 

The laboratory management shall define the documentation and records needed to establish, implement and maintain the QMS and support an effective and efficient operation of the laboratory processes. A statement of the quality policy and quality objectives conveys the management commitment to quality and the customer oriented practices. The entire QMS is defined and documented in the... 

The laboratory quality policy should be appropriate to the purpose of the laboratory and should include the commitment to quality and compliance... 

Now that the management is committed to quality and organized to put the system in place, there is the need to provide the necessary resources including human resource, infrastructure, work environment, information and, of course, financial resources. 

The philosophy of the Total Quality Management is applicable to any organization, which is customer oriented and committed to quality. 

The commitment to quality must be conveyed to all levels and activities of the organization. 

Assistance In demonstrating quality and commitment to quality Issues... 

According to the International Organisation for Standardisation (ISO) quality is the entirety of attributes and characteristics of a product or a service which are necessary to fulfil its defined or assumed requirements. As already indicated, quality can be seen to be more or less comprehensive, for which reason many organisations define or describe their commitment to quality in a so-called quality policy statement. A quality policy typically is based on three fundamental principles ... 

A management commitment to quality that is communicated throughout the organization... 

Provide leadership by establishing a commitment to quality that is supported by all levels of management and is communicated throughout the organization... 

Company name) management has defined and documented its policy and objectives for, and commitment to, quality. (Company name) has ensured that this policy is understood, implemented, and maintained at all levels in the organization. 

Show commitment to quality through maintaining constant quality levels... 

Quality Audit. Quality audit is only one aspect of the due diligence process overall quality is the primary qualifier. Suppliers must be able to deliver quality products. They can demonstrate quality through ISO certification, CGMP compliance, and FDA inspection history, as well as their commitment to quality systems and vendor certification processes. 

Management has both directive and supportive responsibilities for the operations of the quality assurance unit to fully achieve compliance with Good Laboratory Practice regulations (1,2). The tone for the entire testing facility is set by management since it is their ultimate responsibility to establish and endorse procedures and policies which ensure a commitment to quality. 

What constitutes excellence In rather simple terms, excellence in the contract laboratory can be defined as producing work which consistently meets high standards of quality. Emphasis is placed on consistency since without this factor the sponsor s confidence and trust in the laboratory will quickly evaporate. In more specific terms, a contract laboratory committed to quality work should perform its work in a way which builds and maintains mutual confidence between sponsor and laboratory. At a minimum, the laboratory should strive to ensure that the work being done satisfies the sponsor s study objectives and is produced promptly and accurately. In addition, frequent communication between the contract laboratory and the sponsor helps to assure the sponsor that adequate progress is being made and that problems are being... 

Executive management total commitment to quality and the quality audit program... 

Six Top Drivers to Keep Employees Committed to Quality and Compliance... 

To obtain a realistic assessment, the method and detail of the purchaser s evaluation of a new supplier must be formalised, and the results documented. The opportunity must be taken to view the supplier under normal operating conditions, with the involvement of the relevant technical staff. Systems of working routines must be made available and the operation of quality systems defined. The supplier company should explain its organisation (line/functional disposition), its personnel training policy, and its philosophy and commitment to quality. 

Pharmaceutical care is a process of drug therapy management that requires a change in the orientation of traditional professional attitudes and re-engineering of the traditional pharmacy environment. Certain elements of structure must be in place to provide quality pharmaceutical care. Some of these elements are (1) knowledge, skill, and function of personnel, (2) systems for data collection, documentation, and transfer of information, (3) efficient work flow processes, (4) references, resources and equipment, (5) communication skills, and (6) commitment to quality improvement and assessment procedures. 

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