Step 2 Conduct Interviews

In your assessment, try to conduct interviews with people from a diagonal slice of the organization. 

In conducting your discussion, be sure to get very precise answers. Any time an answer is not clear or specific, ask for more information or an example. You are looking for concrete observations, what people have directly seen or heard. When possible, you want to get concrete facts, not opinions, hearsay, or feelings about things. Try to validate information learned in the interviews through either corroboration in other interviews or direct observation in the next step. 

As you are conducting your assessment, you need a standard of comparison to evaluate the information you coUecL The checklist in Table 5.2 includes some of the questions you should try to answer through your interviews and observations. It also provides a recommended standard of comparison based on the research studies cited previously. This standard of comparison will give you a starting point for planning possible enhancements to current safety efforts. 

Does the area have regular safety meetings  

Do supervisors and managers regularly talk to employees about safety How often  

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Accreditation is a voluntary process on the part of an institution. The steps in the accreditation process are the engineering program performs a self-study, a team of outside ABET evaluators then visit campus, conduct interviews and compare the program with established criteria, and a final report and finding are returned back to the institution for their review. 

Experienced individuals should conduct interviews. In some cases, the team assigned should inelude an individnal from legal or human resources. The following are reeommended steps in interviewing ... 

The assessment generally consists of five steps, as presented in Table 5.1. Although these steps are presented in sequence for simplicity, in reahty the first four steps often occur at the same time. For example, while you are conducting interviews. 

In the first step, in-depth interviews are conducted to explore personal attitudes. In these, the independent interviewer should not focus on facts alone, but also on the very personal level of reasons and motivation. Typically, for example, the organizational structure of product areas is not defined by logic, but more often by a manager s personal desire to incorporate highly profitable areas into his own area of responsibility to mask weaknesses in his current portfolio. 

Step 4 State your conclusion. Finally, at the end of the interview, take a minute to summarize the analysis you have conducted and the conclusions that you have drawn. 

Planning an interview is important, especially if it involves hiring or termination, because of the equal opportunity and unfair dismissal laws, which apply in many jurisdictions. Even if there is to be an on-the-spot step into my office interview for some reason, it can pay to spend a few minutes thinking beforehand about how to conduct... 

ABSTRACT The workload of air traffic controllers plays a crucial role in the safety and efficiency of air traffic as it is the prime factor to determine airspace capacity. Workload is the result of traffic complexity which can be described by different sets of parameters. In order to find a small, yet reliable set of complexity parameters that describe controller workload in the Hungarian Air Traffic Control system, a study with multiple steps was conducted and the results are presented in this paper. Information on the most important complexity factors was aquired from experts through interviews and questionnaires and as a result, different sets of parameters were created. To validate the method for gathering information as well as the applicability of complexity factors for airspace capacity estimation, a neural network based model was used. The results indicate that even smaller sets of parameters can be helpful in estimating workload. 

In general, the procedure for conducting information searches comprises several steps." First, it is necessary to specify the information request as precisely as possible or to perform a pre-search interview with an information specialist. As a result the databases and the online host must be selected. It should be noted, however, that not all information requests will result in an online search since printed information sources are still of great importance. In order to select the appropriate database(s) it may be necessary to consult printed or eletronic database directories, e.g., the Gale Directory of Databases The results of the database search have to be analyzed and potential failures reviewed carefully. 

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