Quality improvement programs

All tollers should eventually be assessed regarding their own quality improvement programs as well as meeting requirements. This can be done either formally, such as with an assessment process and form, or informally through normal communications. In either case, the results of the toller assessment should be documented and well understood within the organization. 

Quality systems can address one of the quality goals or all of them, they can be as small or as large as you want them to be. They can be project-specific, or they can be limited to quality control that is, maintaining standards rather than improving them. They can include Quality Improvement Programs (QIPs) or encompass what is called Total Quality Management (TQM). 

Kopp, V.R., et al Test Fuel Blending and Analysis for Phase II Follow-Up Programs The Auto/Oil Air Quality Improvement Program, SAE Paper No. 952506, Society of Automotive Engineers, Warrendale, Pa., 1995. 

Matanin D, Cutrell D. 1994. A continuous quality improvement program for phenytoin IV. Hosp Formal 29 212. 

Hua HT Cambria RB Chuang SK, et al. Early outcomes of endovascular versus open abdominal aortic aneurysm repair in the National Surgical Quality Improvement Program-Private Sector (NSQIP-PS).J Vase Surg 2005 41 (3) 382-389. 

Quality-based Medicare provider payment As concerns over the costs and the quality of the health care for Medicare beneficiaries grew, in 1992, the CMS developed a new program for assessing quality, the Health Care Quality Improvement Program (HCQIP). The HCQlP s aims are to ... 

Cleves MA, Weiner JR, Cohen W, Athon C, Banks N, Boress L et al. Assessing HCFA s health care quality improvement program. ]t. Comm. ]. Qual. Improv. 1997 23 550-560. 

We decided to try DCM after several attempts at elaborate but spectacularly unsuccessful models of assessment that we d hoped would provide a common language and methodology for the entire college. Part of our motivation was to find a way to talk about assessment that matched a continuous Academic Quality Improvement Program (AQIP) that the college had moved to for its own accreditation. As part of the North Central Accreditation system, MMCC had adopted a model of quality improvement that put process ahead of results, so the assessment question became what... 

A similar model is used to present the recommended levels of service and personnel from a pharmacy department and hospital perspective. Fundamental serviee includes the use of patient profiles, provision of ready to administer medications and parenterals, and adequate quality improvement programs. Desirable pharmacy services include computerized information management systems and an ICU satellite. Optimal pharmacy department services include a 24-hour satellite, physician order entry, and continuous availability of pharmaceutical care services. This document challenges practitioners and institutions to measure their progress and strive for the deli-... 

One of the greater gaps found in organizations attempting to become more customer focused is the lack of attention to the internal customer. A good example of an internal customer orientation is provided by the Haworth Company, an office systems manufacturer. Their quality-improvement program revolved around the internal customer. Each work unit identified all its internal customers. They prioritized these customers, identified key work output in measurable terms, set standards, and mea-... 

Some companies have built their quality improvement programs on much of what Denting has proposed. But I do not know of an organization that has adopted all of Deming s 14 points, some of which are controversial. But, Deming s disciples are rabid followers, as the following example indicates. 

To determine the type of training that supervisors need to actively carry out their part of the quality improvement program... 

Safety professionals could have an interest in certain aspects of a quality improvement program based on Crosby s program and would want to be active participants in them. An article by James C. ManzeUa titled Achieving Safety Performance Excellence Through Total Quality Management favorably references Crosby s work. 

Do it all over again to emphasize that the quality improvement program never ends... 

Milk quality improvement programs, with implementation of the new Brazilian regulations (Normative Instruction 51), investments in genetics, cattle wielding technologies, sanitary and traceability systems. 

AWWA unites the drinking water community by developing and distributing authoritative scientific and technological knowledge. Through its members, AWWA develops industry standards for products and processes that advance public health and safety. AWWA also provides quality improvement programs for water and wastewater utilities. 

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