Organisational learning theory

Johnson, S., H rekke, S. 2008. Can organisational learning improve safety and resilience during changes. In Safety, Reliability and Risk Analysis Theory, Methods and Applications. Taylor Francis ISBN 978-0-415-48513-5. pp. 805-815. 

We now move to criteria derived from theories on human information processing and organisational learning. The SHE performance indicator must be transparent and easily understood in that its meaning is apparent and compatible with the users s theoretical understanding and unconscious mental models. 

At this level, we apply criteria mainly derived from theory on organisational learning. To minimise extraneous influences, the methods for data collection, analysis and distribution of information must be easily understood and acceptable to the involved parties. It is important, for example, in the reporting of human errors, that the employees have trust in the system and that the reports are not used to punish the individual. The methods should also promote involvement of management and employees, and the development of a shared understanding on SHE goals, accident causes and conditions for efficient prevention. 

The organisation of knowledge supports learning and retention of knowledge learned. Various theories have been propounded. Gagne s structuralist theory which is based on Blooms Taxonomy of Educational objectives has played a major role. Science, A Process Approach (SAPA) developed by American Association for the Advancement of Science used this theory to construct learning network of hierchies. 

Future research into SHE information systems will need to integrate these two tracks of development. Learning organisations are dependent on prompt and correct feedback of results and access to information that its members find interesting. We need simple and verifiable theory and methods to support this development. Future research in the area has to be output-driven in order to take advantage of the principles from natural selection in generating effective solutions. It remains to be seen whether the end results will attract the attention of middle-sized and small company management. 

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