Formal Organizational Communication

In this chapter, we share with you the aspects of communication that mattered most to the thousands of employees and managers with whom we interacted. We analyzed their input into the following 12 themes Formal organizational cormnunication. Downward communication. Upward communication. Informal communication. One-on-one cormnunication. Increased communication. Transparency, Career development communication, Mode of communication. Receiving feedback, Safe space, and Multilingual communication. 

The good news is that when formal organizational communication is weak, informal communication kicks into high gear to fill the void. The... 

Successful project control includes understanding and anticipating organizational issues that may occur with contractors and subcontractors. Once the contractor relationship is formalized, it is then communicated to all affected personnel on the site. 

The process of risk assessment was first formalized (NRC, 1983) by the United States National Academy of Sciences through its National Research Council in 1983. The three stages of risk analysis are defined as risk assessment, risk management and risk communication (Figure 10). The important principle is the functional and organizational separation of exposure and risk assessment from risk management to avoid any non-science-driven influences on the assessment procedures. However, many interactive elements are essential for a systematic risk assessment and management process. 

Of course, there are many other things the statistician is called upon to do. These range from the sort of day-to-day organizational matters with which all professionals in drug deveiopment are faced, to more directly statistical matters such as carrying out formal overviews (meta-analyses) of clinical trials. It is extremely important to mention that close collaboration with trial physicians is essential and that the medical statistician must be able to communicate (explain and understand) with his or her medical colleagues. 

The first step in a hazard survey program is to formalize the lines of communication. A primary purpose of this communication network is to get critical hazard information to decision makers as quickly as possible so that action can be taken to avert an exposure or accident. Traditional communication routes in most companies do not allow for quick communication between workers and decision makers, and thus serious hazards may not be corrected before an exposure or accident occurs. Each company has an established organizational structure that can be used to set up a formalized communication network. For instance, most companies are broken into departments or work units. These can serve as the primary segments within which workers report hazards. These hazards can be dealt with at the departmental level or communicated to higher-level decision makers for action. 

The role of leadership Leadership seen as a formal role that drives organizational process Entity-based process of leading Positional, formal and informal The role of leadership Leadership seen as generated in social dynamics Collective, consensual process of leading Community and collectives of leaders, and leaders in place, formal and informal... 

It would be veiy important to know more about the mindset and stance of different groups toward this shift in classification. For example, one would want to consider Was the shift due to the salience of the need to improve maintenance and turnaround Was this an organizational structure issue (which organization focuses on what aspects of problems) What was Mission Control s reaction to the reclassification Was it heard about by other groups Did reactions to this shift remain underground relative to formal channels of communication ... 

There is less risk of cliques being created in organizations if actors roles are defined and there is (for example through the permanent parent organization) a formal structure to ensure communication at the interface between external actors (the client) and organizational resources (suppliers and employees). 

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