Order Management Solves Many of the Business Problems

CUSTOMER ORDER MANAGEMENT SOLVES MANY OF THE BUSINESS PROBLEMS 

Order management control begins by establishing one methodology for handling the order-entry channel. In today s environment, where a firm is expected to have multiple options, these orders must be received in an error-free manner, whether they come by telephone, mail, fax, or some form of electronic entry. The system established for this step must be studied and moved as close to full automation as possible. In any event, the number of errors should be determined, the root causes of the errors analyzed and resolved, and a fail-safe system installed to spot these 

Advance Shipment Notice WMS - Warehouse Management System 

The next segment is order capture. Once the method for order receipt is established, the firm has to clearly set up how the order will be configured to meet all downstream requirements and regulations. The quotation process has to be equally clear as our research shows a lot of profit can be lost in poorly designed systems. This process should be reviewed at least quarterly to determine that all parameters are current 

Now the flow moves in two directions. In the first instance, it moves to delivery of the finished products or services. Fulfillment processing takes place in accordance with the delivery charmel set up by the customer. Shipping advice should be available and an advance shipping notice (ASN) sent to the customer at the appropriate time, advising of the proposed delivery schedule. This data should also flow to the warehouse management system (WMS) and transportation management system (TMS) set up 

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