In Search of Excellence

Peters, T.J., and Waterman, R.H., In Search of Excellence Lessonsfrom America s Best-Run Companies, Harper and Row, New York (1982). 

Gregory J. Higby, A Brief Look at American Pharmaceutical Education Before 1900. In Robert A. Buerki, In Search of Excellence The First Century of the American Association of Colleges of Pharmacy (Research Triangle Park, NC AACP, 1999), p. 7. Issued as the Fall Supplement to the American Journal of Pharmaceutical Education 63 (1999). 

Buerki, R.A. In search of excellence The first century of the American Association of Colleges of Pharmacy. Am. J. Pharm. Educ. 1999, 63, 181-184, (Fall Suppl.). 

On the day prior to the Annual Symposium, ESCP organizes a one-day full immersion course, Masterclass in Search of Excellence, on specific topics of interest. ESCP and EPSA (European Pharmaceutical Students Organization) jointly organize a Students Symposium, which aims to bring the clinical pharmacists and pharmacy students together to learn from each other s perspectives and experiences. 

Tom Peters and Bob Waterman (1982) state in their book. In Search of Excellence, What gets measured, gets done. By putting a measurement on something, it is the same as getting it done. By quantifying safety, we focus attention to that area, and once the information is made available, people respond to it. 

The concept of culture became a very popular management subject in the early 1980s, because of the popularity of a book written by Peters and Waterman, In Search of Excellence. That book described what it was that accounted for the economic success of a number of companies. Other books followed, delving into the concept [3,4]. 

The concept of culture had been around long before In Search of Excellence was published. Dr. Rensis Likert wrote a book called The Human Organization, where he described his research on trying to understand the difference in styles of different companies, and how these styles affected the bottom line. Dr. Likert coined the term Organizational Climate. We now call it culture [3,4]. 

Nayak, P.R., and Ketteringham, J.M. 1986. Breakthroughs Rawson Associates, New York. Perrow, C. 1984. Normal Accidents Living with High-Risk Technologies. Basic Books, New York. Peters T.J., and Waterman, R.H. 1982. In Search of Excellence. Harper ft Row, New York. 

Management By Walking Around (MBWA) was introduced by Peters Waterman in their book In Search of Excellence (Peters Waterman, 2004). This technique, if properly used, suggests that members of the leadership team routinely and consistently walk around their operation, observing, and conducting one-on-one discussions with their employees. 

Peters, T. J., Waterman, R. H. (2004). In search of excellence Lessons from America s best-run companies. 

Worksite inspections have been stressed as a core element of management for many years as suggested by Peters and Waterman in their In Search of Excellence, as management by wandering around . They stressed that management must routinely get away from their office and desks and wander around reconnecting with the workplace (Peters Waterman, 2004). 

Rose, J.L. and Nestleroth, J.B., Advanced ultrasonic techniques for adhesive bond and composite material inspection. In Search of Excellence in a Rapidly Changing World. The Adhesive and Sealant Council, 1984. 

In search of excellence, the Chemical Metaform Concept offers an open, independent medium of exchange, with high quality, which integrates chemistry in compound documents. 

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