Critical behavior checklist development

Developing a critical behavioral checklist. Observation checklists can be generic or job-specific. A generic checklist is used to observe behaviors that may occur during several jobs. A job-specific checklist is designed for one particular job. Deciding which items to include on a critical behavior checklist (CBC) is a very important part of the coaching process. A CBC enables coaches to look for critical behaviors. A critical behavior is a behavior that... 

Figure 12.9 Use this worksheet to develop a generic critical behavior checklist (CBC).

Coaching was presented as a rather formal step-by-step process whereby a critical behavior checklist (CBC) is developed and used to observe and analyze the safe vs. at-risk behaviors occurring in a particular work procedure. Then, as illustrated in Figure 13.1, the CBC is used to present directive and/or motivational feedback in a one-to-one interpersonal conversation. Also, percent safe scores are derived from a variety of CBCs and presented on a group feedback chart. Comments written on the CBCs are discussed in group meetings to analyze areas of concern and to find ways to make safe behavior more likely to occur. 

The time line reflects interdependency, because accomplishing certain goals are contingent on reaching other goals. For example, the percentage of safe behaviors for a work team cannot be posted xmtil team members submit their data, and this cannot happen without the development of a critical behavior checklist and the training of all observers on the proper use of the checklist. 

Develop specific behavioral checklists that cover the critical behaviors identified. 

The challenge is to (1) identify the specific safety-related behaviors for a particular site, (2) establish an inventory of operational definitions for these behaviors, and (3) prepare a checklist based on these critical behaviors for observers to use. Developing this critical behavior inventory serves the following purposes ... 

Develop behavioral checklists for particular jobs and departments. When checklists are developed, they are not cast in stone. First draft checklists, then revise and improve them as necessary to aid the observation process. In general, checklists should be developed for each area. Keep the list of checklists as small as practical. A good practice is to keep the checklists short and manageable— ensure checklists focus on the critical behaviors. Don t forget to... 

The acronym "SOON" depicted in Figure 8.8 reviews the key aspects of developing adequate definitions of critical behaviors to target for a DO IT process. You are ready for the observation phase when you have a checklist of critical behaviors with definitions that are Specific, Observable, Objective, and Naturalistic. We have already considered most of the characteristics of behavioral definitions implied by these key words, and examples of behavioral checklists are provided later in this chapter, as well as in Chapter 12 on "safety coaching."... 

The only empirical approach to improving safety that has proven to be effective is a behavioral safety process. Behavioral safety is the only approach that has routinely produced significant reductions in incidents in well-designed research studies. The approach involves employees using a systematically developed checklist as the basis for feedback on critical safety practices observed in work areas (1998, p. 49). 

Software safety requirements analysis The two primary tools for software safety requirements analysis are flow-down analysis and criticality analysis. Flow-down analysis does precisely verify that the proper safety requirements have been communicated to all appropriate parties and that they are correct, consistent, and complete. Checklists and cross-references are frequently used. Europe uses a mathematical modeling tool called/oma/ methods. It is used to specify and model the behavior of a system so that system specifications can be developed. 

---