Uncompensated Scope Creep

USC can negatively impact the product or service provider in the following ways  

Condition the client, owner, or customer to expect even more no-fee products or services. An engineering organization s desire to be helpful coupled with its reluctance to speak up may start and feed a vicious cycle. 

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Often, discussions of Scope lead to the possibility of uncompensated scope creep (USC), that is, work outside of the initially agreed-upon tasks that is requested or expected without compensation. An understanding of the project s Scope by project team members will reduce the likelihood of internally and externally-driven USC. Preventing and resolving USC, which is an important aspect of project management, is addressed in detail in the next chapter. 

Uncompensated scope creep (USC) means doing more than agreed upon and not being paid for it. Doing more usually means being expected to do more tasks than... 

Figure 6.12 Like a snail, uncompensated scope creep, moves slowly and seems innocuous but gradually adversely impacts budgets and profit.

Figure 6.17 Striving for perfection, in the name of quality, will result in costly internally-driven uncompensated scope creep.

Ideas for Clients, Owners, and Customers about Avoiding Uncompensated Scope Creep... 

In Figure 7.11, the possible causes are arranged on the horizontal axis in descending order of number of surveyed persotmel selecting the causes as most influential. This display, which is typical of Pareto Analysis results, emphasizes that two causes (8. Absence of project plans and 4. Internally-driven uncompensated scope creep) account for about 80 percent of poor project profitability. Clearly, remedial measures should focus on these two causes. Kuprenas et al (1999) present a case study in which... 

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