Clients. Owners, and Customers about Avoiding Uncompensated Scope Creep

Ideas for Clients, Owners, and Customers about Avoiding Uncompensated Scope Creep 

Assume your organization retains professional services firms Perhaps you are a government entity, a manufacturer, an educational institution, or a land developer. Maybe you are a professional services firm that subcontracts some of its services. In contrast with the focus so far of viewing the possibility of USC mostly from the perspective of the provider of services, consider USC as viewed by the user of services. 

Scope creep, whether you pay for it or not, is generally not in your best interest. If it is compensated, you incur more costs than you probably planned on. If it is not compensated, additional work may be done grudgingly and/or poorly. 

Use Qualifications-Based Selection (QBS) as opposed to Price-Based Selection (PBS). These two methods for selection of professional service firms are discussed in Chapter 14. I know this advice may seem self-serving coming from an independent consultant author. However, experience and studies (e.g., Chinowsky and Kingsley 2010) suggest that the extent of scope creep will be less with QBS than with 

Academy of Coastal, Ocean, Port Navigation Engineers (ACOPNE) 

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