Supply Chain Management in Maintenance, Repair, and Overhaul Operations

Supply Chain Management in Maintenance Repair, and Overhaul Operations 

This chapter describes the complexities of the repair and overhaul process for major capital equipment. The case touches on several issues described in the book  

Supply chain management in production operations for new products tends to be rather binary information flows backward from the customer and products flow forward from the digging it out of the ground suppliers, through various tiers of transformation until it arrives to satisly the customer need. Maintenance, repair, and overhaul (MRO) operations are different. This case study covers the supply chain issues of a multinational 

Once a user has purchased a turbine, and it has passed the warranty period, the customer-supplier relationship within the supply chain fundamentally changes. The user demand is that the engine continues to reliably fulfill the function for which it was purchased. Examples would be continued supply of electrical power of a generation set operation or continued pumping flow in the case of a compressor set. 

The first impact of this relationship was for the MRO provider to evaluate alternative ways to satisfy this demand  

---