SCOR model level 2 planning processes

The Supply Chain Operations Reference (SCOR) model was introduced in 1996 as a tool to facilitate and standardize the planning and management of supply chain operations (Lambert et al. 2005). The model divides supply chain processes into five discrete subprocesses, each of which is treated with regard to four different levels of detail. However, owing to the character of the argument made here, we restrict ourselves to presenting only the five conceptual subprocesses. 

Such modeling is a proven tool for defining processes and understanding the information needs to make those processes work effectively. The SCOR model is structured in a "top-down" fashion. This structure has increasing levels of detail as one proceeds deeper into the operation. SCOR includes four top-level management processes — Plan, Source, Make, and Deliver. Figure 23.1 shows the relationship between these processes and partners in the supply chain. 

Enable spheres contain the organization and processes that provide needed infrastructure for product-producing spheres. Their customers are internal, not the buyers and users of company products and services. The Supply-Chain Council s Supply Chain Operations Reference Model (SCOR) lists enable processes that support its five top level processes PLAN, SOURCE, MAKE, DELIVER, and RETURN. For each SCOR process, there is a set of enable processes. 

The four first-level processes contain a diverse number of activities. Table 23.1provides a flavor of their scope. Level 1 SCOR planning defines the model s scope and content. It also sets "basis of competition" targets for improving supply chain performance. These are translated into improvement goals. 

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