Reporting systems Trust

Daily electrical usage trends of two similar boiler installations (SEDBUK A-rated systems, with quoted seasonal efficiencies of over 90%). It can be seen that for a given level of heat supplied, boiler 1 uses around two and a half times as much electricity as boiler 2. (From "M-CHP Interim Report," Carbon Trust CTC726, available at http //www.carbontrust.co.uk. With permission.)... 

Apart from the logistical questions involved in developing the infrastructure of a reporting system, several key principles create the foundation of trust required to sustain a blameless voluntary reporting system. These principles are critical to... 

The institution recognizes the critical dependence of a safety management system on the trust of the workforce, particularly in regard to reporting systems. (A safe culture—that is, an informed culture—is the product of a reporting culture that, in turn, can only arise from a just culture.)... 

Accuracy in the laboratory is obviously an important issue. If the analysis results reported by a laboratory are not accurate, everything a company or government agency strives for, the entire TQM system, may be in jeopardy. If the customer discovers the error, especially through painful means, the trust the public has placed in the entire enterprise is lost. For example, if a baby dies due to nitrate contamination in drinking water that a city s health department had determined to be safe, that department, indeed the entire city government, is liable. In this "worst-case scenario," some employees would likely lose their jobs and perhaps even be brought to justice in a court of law. 

Institute of Medicine Committee on Assessing the System for Protecting Human Research Participants Report Preserving Public Trust Accreditation and Human Research Participant Protection Programs, 2001. 

The simple fact was that the British Intelhgence Service didn t trust him and never had. Nor did others. A 1918 report compiled by the US Navy s Office of Naval Intelligence probably came closest to the mark when it labeled him and his dubious cronies as international confidence men of the highest class (Spence, 2002 144). Reilly was always more a con man and crook than a spy. Bribery, blackmail and even murder were his standard operating procedure. As we shall see, Reilly s System mimicked that of his erstwhile employer and probable mentor, Basil Zaharoff... 

When customers see an approval mark they know and trust (i.e., VDE/TUV/ BG) they can be assured that the testing was performed to exacting quality standards and that an accurate test report and certificate exist. Figure 4-2 shows the hierarchy of European conformity acceptance. With today s liberalized approach (CE = self test), where testing and approvals for most products are no longer compulsory, the quality of the approval mark is more important than ever. There is a greater potential for abuse under the new system that must be counteracted by effective surveillance checks by the authorities, users, and competitors. Product manufacturers and suppliers should utilize testing and approval bodies with the... 

When leaders support a learning and improvement system of reporting, and protect the environment of confidentiality, professionals gain trust that the organization seeks freedom from blame, punishment, and exposure to legal liability. When this trust is present, disclosures and learning increase. 

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