Organisational learning promotion

Organisational learning Here we will emphasise aspects of the SHE information system that promote experience exchange and learning. We will also focus on provisions to minimise dysfunctional effects of organisational defences. 

At this level, we apply criteria mainly derived from theory on organisational learning. To minimise extraneous influences, the methods for data collection, analysis and distribution of information must be easily understood and acceptable to the involved parties. It is important, for example, in the reporting of human errors, that the employees have trust in the system and that the reports are not used to punish the individual. The methods should also promote involvement of management and employees, and the development of a shared understanding on SHE goals, accident causes and conditions for efficient prevention. 

In this Section, we will look into the feedback mechanisms that promote organisational learning and the implementation of safety measures within the trucking industry, Figure 28.4. The situation is not so simple as in the previous example from the oil and gas industry, where the operator of the installation had overall responsibility for safety. 

Organise regular meetings with the various professionals Involve service provider enterprises in site visits, encourage and promote front-line access for managers of service provider enterprises Emphasise what is going well and reiterate the lessons learned from past accidents... 

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