Corporate quality manual

It is probably true to say that most EPCM contractors possess a corporate quality manual, which, as the name implies, covers all of the organization s activities, structures and procedures ranging from those which are continuous and those which are shorter-termed ones created or adapted for use for the duration of a project. This document represents the organization s accumulated collective know-how on quality management. Supporting documents are either included or reference is made to them. 

The 1987 version of ISO 9001 required the quality policy and the quality system procedures and instructions to be documented, clearly identifying three levels of documents in practice, organizations produced an intermediate level between the quality policy statement and the procedures which addressed the requirements of the standard and cross-referenced the associated procedures. This intermediate level together with the quality policy statement was often referred to as the quality manual. However, some manuals merely paraphrased the requirements of the standard, some described the quality system, and others confined the manual to the organization s operational policies. The guidance given in clause 5.3.1 of ISO 9004-1 suggests that the quality system documentation consists of policies and procedures. Clearly these policies are of a somewhat lower level than the corporate quality policy addressed in Part 2 Chapter 1. 

Determine the operational policies needed to implement the corporate quality policy and place these in a policy manual with the corporate quality policy. 

Quality Manuals or Quality Plans should be established to manage corporate IT infrastructure. The Quality Manual or Plan shall collate references to all key management components including ... 

A Policy Manual containing the corporate and operational quality policies... 

Table 2.17 shows recent distribution of the global production of abaca, according to the Abaca Growers Corporation of Ecuador (CADE), whose production represents 42% of the national total the Philippines has never lost its predominant place in the global produchon of abaca. Abaca in Ecuador is processed with special equipment that separates the raw material and fibre in contrast, in the Philippines the process is shh performed manually, resulting in a lower yield and quality. The quality of the abaca plant in Ecuador is 12.5% (1.1% hard fibre and 11.4% soft fibre or bagasse). 

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