An Overview of the Four Perspectives on Human Error

I Comparisons between Various Perspectives on Human Error [Pg.44]

SOURCE OF ERROR APPROACH AND CONTROL STRATEGY MAIN AREAS OF APPLICATION TYPICAL APPROACHES CURRENT USE BY THE CPI [Pg.44]

Traditional Safety Engineering approach (control of error by motivational, behavioral, and attitude change) Occupational safety Manual operations Selection Behavior change via motivational campaigns Rewards/punishment Very common [Pg.44]

Human Factors Engineering/Ergonomics approach (control of error by design, audit, and feedback of operational experience) Occupational/process safety Manual/control operations Routine operation Task analysis Job design Workplace design Interface design Physical environment evaluation Workload analysis Infrequent [Pg.44]

Sociotechnical approach (control of error through changes in management policy and culture) Occupational/process safety Effects of organizational factors on safety Policy aspects Culture Interviews Surveys Organizational redesign Total Quality Management More frequent in recent years [Pg.44]