Safety culture maturity model

Fleming, M. 2000 Safety culture maturity model. The Keil Centre for the Health and Safety Executive. www.hse.gov.uk/research/otopdf72000/oto00049.pdf. 

Filho et al. (2010) developed a framework to measure safety culture in the Brazilian oil and gas companies. They applied a five level safety culture maturity model (e.g., pathological, reactive, bureaucratic, proactive and sustainable) using five dimensions (e.g., information, organizational learning, involvement, communication and commitment) to identify current state of safety practices in petrochemical companies. 

Emmett S, Crocker B (2006) The relationship driven-supply chain creating a culture of collaboration throughout the chain. Gower, Aldershot Filho A, Andrade J, Oliveira M (2010) A safety culture maturity model for petrochemical companies in Brazil. Saf Sci 48 615-624... 

In 1999 A joint Health and Safety Executive (HSE) and oil industry-funded project to address some of these concerns led to the development of a Safety Culture Maturity Model (SCMM) (see for example Lardner, Fleming and Joyner (2001). The SCMM is based on the capability maturity model concept, initially developed by the Software Engineering Institute of CarnegieMellon University (Paulk et al, 1993), as a mechanism to improve the way software is built and maintained. The SCMM aims to assist organisations in (a) establishing their current level of safety culture maturity and (b) identifying the actions required to improve their safety culture. 

The components of the SCMM were based on the safety culture features listed in the Health and Safety Executive s human factors guidance document HS(G)48 (HSE, 1999). The initial model was tested by interviewing safety experts, operational managers, safety representatives and frontline staff about their company s safety culture development and the applicability of the SCMM. This led to the definition of a Safety Culture Maturity Model, with five levels of maturity (as shown in Figure 1) and ten elements, namely ... 

The Safety Culture Maturity model is a participatative, solution-focused safety culture assessment and improvement method. What makes it different from other safety culture assessment processes is that it has a strong focus on solutions, involves a high degree of workforce participation, and provides an opportunity for... 

The data for this activity are captured during the incident investigation, however it is extremely unlikely that any form of safety culture assessment would take place whilst the investigation were still active. It is anticipated that if the checklist revealed that there were a large number of causes linked to the Safety Culture Maturity Model then there would be a recommendation arising from the investigation that safety culture be assessed at some future date. It is also possible that the data from a number of investigations would be examined for trends, and if any such trends were present, then a safety culture assessment may be recommended. 

So, if defining safety culture is difficult, measuring it is harder. However, it is not impossible, and it should be done on a regular schedule. Chapter 2 discussed the safety maturity model. Safety culture and its measurement can be viewed in a similar fashion. Figure 4.8 illustrates, from worst to best, a safety culture maturity model and is purposely almost exactly the same as the safety maturity model in Chapter 2 the two are totally intertwined. A strong SMS must have a strong safety culture, one cannot happen without the other. 

The measuranent of safety culture in a company or organization should include the safety maturity model as its basis. The purpose is to first determine where the company is on the safety culture maturity model and then what needs to be done to close the gaps and move to the next level. Figure 4.9 illustrates the process. 

FIGURE 15.5 Safety culture maturity model. (Adapted from Fleming, M., Safety Culture Maturity Model, Offshore Technology Report 2000/049, HSE Books, London, 1999. Reproduced under the terms of the Click-Use Licence.)... 

Fleming, M. (1999). Safety Culture Maturity Model, Offshore Technology Report 2000/049. London HSE Books. 

Fleming (2001) encompassed the above in the development of a safety culture matmity model which tracks the steps in developing an improved safety culture in a simple and elegant way. The five levels in the maturity process he proposed... 

Through evaluation of safety culture level and measurements of atmosphere, it can make the enterprise know the situation of safety culture of enterprise development, understand the weak part of safety culture construction work, determine the direction and goal of safety culture improvement. The key of evaluation and measurement is to construct the index system and select method. In construction of evaluation model, mature evaluation model should be referenced, and successful foreign experiences and practices should be learned from and modification and innovation should be made, in order to adapt to the situation in the construction of safety culture in coal mine in China, and to achieve the scientific, rational and efficient purpose. 

Developed a five level maturity model to measure safety culture in the Brazilian oil and gas companies Reviews the effect of demand amplification in the supply chain and also proposes a seven step process to eliminate it Proposed methodological framework to develop focused demand chain strategy for each cluster of product commercialized by a company... 

---