Quality attributes research needs

There are critical needs with regard to protecting the environment (Medina, 1996). The use of solvents introduces stresses on ecosystems, ultimately on the global level. More testing for acute human toxicity is needed, but increasingly, researchers will strive to include effects on entire ecosystems, and long-term, multigenerational effects on fertility, reproductive quality, and hormonal functions. Any solvent that leads to environmental problems, that can be persistent, toxic, and bioaccumulative, or any combination of these three attributes, needs to be evaluated (Division, 1996). This... 

The inclusion of external use/need knowledge is also one of the main issues of marketing science (Hauser et al. 2006), and remains a remarkable challenge for research and practice (Marketing Science Institute 2010). This task can be attributed to marketing research in organizations (McDaniel and Gates 2008). Many different methods have been developed to assess customer needs, which can be broadly divided Into quantitative (conjoint analysis, quality function deployment) and qualitative techniques (focus interviews, consumer workshops). All of these methods rely on the assumption that users or consumers have the ability to articulate or express their needs. Yet this is only possible for those needs, of which customers are aware themselves. Latent needs, which are crucial for the development of new product, cannot be acquired via these techniques, as they cannot be made explicit by users (Narver et al. 2004). 

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