Value-added pharmaceutical services

The existence of pharmaceutical-focused distributors with a value-added service philosophy can provide tremendous advantages to the user, especially in the United States, which is said to bear the burden of R D by a large margin over other areas... 

A common example of a service in a community pharmacy is the filling of a prescription that is not compounded. In this case, a pharmacist, with the assistance of technicians and clerks, is adding value to the product that was made by a pharmaceutical company. The pharmacist is packaging the exact amount needed by the patient, adding information that will help the patient to take it appropriately, and billing the patients insurance company for the cost of the prescription. Pharmacists may add additional value to this product, and these value-added services illustrate the similarities to product creation. 

Describe the similarities and differences in the operational budgets prepared by pharmaceutical manufacturers, health system pharmacies offering value-added services, community pharmacies selling merchandise, and nonprofit pharmacy organizations. 

Another option used by pharmacies is to purchase directly from a pharmaceutical manufacturer. However, many manufacturers have substantial minimum purchase requirements, making it less favorable to buy from the manufacturer. Pharmacies may be receiving discounts based on volume purchased from the wholesaler thereby giving an incentive to the pharmacy to buy most of its products from one wholesaler. Wholesalers also offer next-day delivery and other value-added services that help pharmacy managers minimize inventory costs. Thus most pharmacies do not purchase products from manufacturers very often. 

These conditions are especially met by services related to knowledge. This is why the human factor is so important in the quality of pharmaceutical services with high added value. It is essential to reach an agreement on criteria, continuous education, and documentation. The degree of outcomes we observe in our patients depends in great measure on this quality. Human quality potenciate the technical quality. 

We need to develop methods for measuring and meeting customers expectations (needs and demands) to provide both baseline and value-added services, successful in kind and in quality. It is said we are in the age of knowledge. We pharmaceutics are well versed on the medications-use process. Let this knowledge be useful for our customers and society. Let us convey it in a clear, effective way. It is just quality. 

Profile The company provides scientific information products and services to the fine-chemical, pharmaceutical, agrochemical, biotechnology, and academic research communities. Synopsys operates worldwide, with offices and distributors in Europe, the United States, and Japan. It specializes in chemical reaction databases that deliver added-value information and refined data. 

---