Toller selection assessment

This assessment tool is referred to and explained in Chapter 2, The Toller Selection Process. It can be used to collect data about tollers before and during selection. As with all examples, this should be modified to address the user s specific needs. 

The confidential nature of individual records must be respected. During the site visit, the assessor may have to rely on the assurance of the toller s personnel manager to make a selection judgment. Some questions to ask when assessing a toller s personnel capabilities follow ... 

When assessing potential tollers for a project where an international presence is prescribed or simply expanding your selection of available tollers, the same basic approach presented here can be used. However, some elements may need to be implemented differently, expanded, or combined to accurately depict a toller s capabilities when crossing national and cultural boundaries. A client should still seek the same ethics regarding safety, environmental responsibility, quality and contractual obligations as described previously. 

The company seeking to toll internationally in this case will benefit from selecting an experienced team of reviewers with international experience. Tollers seeking business from foreign companies would benefit by recognizing these new aspects may present difficulties when their capabilities are being assessed. The candidate tollers could prepare information in advance that helps respond to these potential concerns. 

If a standard form was used in the qualification phase, a system should exist to rank the respondents that are being considered. Such a system can be as simple as the reviewers making a written recommendation summarizing the strong points of their selections. Some companies have developed forms that allow the final scores to be quantified. Appendix C, Sample Toller Assessment—Qjiantitative Format contains such an example. With either method, the client should consider having two or more reviewers discuss the candidates and agree on the recommended finalists. 

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