Supply chain processes supplier relationship management

Supply chain management (SCM) - helps companies with the process of resourcing its manufacturing and service processes Supplier relationship management (SRM) - enables companies to procure from suppliers. 

In Fig. 5.8 an example is given in which the results of one product and the analysis of different companies are integrated into the framework. This makes it possible to assess the different supplier relationships for each individual product by evaluating and assessing the measures as explained above. Focusing on supplier relationship management within the company helps to differentiate supply chains and increase the efhciency of the purchasing process. 

The chapter has described the need for customer and supplier relationship management with regard to the supply chain differentiation process. In the following the PC Manufacturing Inc. aims to identify the hierarchy of different customer and supplier segments and align the CRM as well as SRM to this hierarchy. 

All of this said, the need exists for supply chain managers in any and all businesses. The real questions become How are we as a company going to do it and What kind of relationships are we going to have with our suppliers Both of these questions have multiple ways of being answered but the best for each situation has to be developed. One of the difficulties that exists is that this process of supply chain management is different for every part of the supply chain. Each part needs to be evaluated and decisions made as to what should be done. 

Demand and supply planning capabilities enable companies to balance inbound and outbound logistics and thus to maximize return on assets, and to ensure a profitable match of supply and demand. Inbound and outbound logistics are also described, as upstream and downstream processes. For example, Christopher (1992) defines supply chain management as the management of upstream and downstream relationships with suppliers and customers to deliver superior customer value at less cost to the supply chain as a whole. 

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