Summary of Learning Objectives

Describe the cycle and push/pull views of a supply chain. The Qrcle view divides processes into cycles, each performed at the interface between two successive stages of a supply chain. Each cycle starts with an order placed by one stage of the supply chain and ends when the order is received from the supplier stage. A push/puU view of a supply chain characterizes processes based on their timing relative to that of a customer order. PuU processes are performed in response to a customer order, whereas push processes are performed in anticipation of customer orders. 

Classify the supply chain macro processes in a firm. All supply chain processes can be classified into three macro processes based on whether they are at the customer or supplier interface or are internal to the firm. The CRM macro process consists of all processes at the interface between the firm and the customer that work to generate, receive, and track customer orders. The ISCM macro process consists of all supply chain processes that are internal to the firm and work to plan for and fulfill customer orders. The SRM macro process consists of all supply chain processes at the interface between the firm and its suppliers that work to evaluate and select suppliers and then source goods and services from them. 

Consider the purchase of a can of soda at a convenience store. Describe the various stages in the snpply chain and the different flows involved. 

Why should a firm such as Dell take into acconnt total snpply chain profitability when making decisions  

What are some strategic, planning, and operational decisions that mnst be made by an apparel retailer such as Gap  

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