Step 1 Gain leadership alignment on patient safety as a strategic priority

Step 1 Gain leadership alignment on patient safety as a strategic priority 

One text on this subject that has stood the test of time is Top Management What It Is 

An organization s strategic priorities are of such central importance to its purpose and its very existence that the organization s leaders need at all times to have a clear and accurate picture of where the organization stands with respect to them. In the example just cited. Southwest Airlines needs (and seeks) regular feedback from employees and customers regarding the quality of their relationships with the company and the reliability of its promises. 

But healthcare is also a business, and it exists—even if it s a nonprofit corporation—to create sufficient profit (or surplus) to sustain the enterprise. Therefore, profitability is one of its strategic priorities. With more than one strategic priority, the possibility of conflict arises. Which objective commands primacy  

This potential conflict can cause lack of alignment among leaders and induce a suboptimal implementation of strategy. Moreover, conflicting departmental and professional commitments often fragment implementation efforts. Leaders need to face these hard 

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