Software avoiding process failure

The researchers attributed the failure of CRM installations to one central factor the assumption on the part of management that the software would manage the customer relationship. The reality is that CRM is a bundling of customer strategy and processes, supported by software. The researchers recommended avoiding the following four perils in implementing CRM. These cautions are applicable to any systems effort. 

The reliability is one very important parameter of applications software. Hard- and Software reliability is the probability that given hard- and software will be functioning without failure in a given environment during a specified period of time. Hence, hard- and software reliability is a key factor in development process and quality. The state of the art is, that reliability models exclusively consider avoidable faults that could lead to critical failure. Furthermore, there is no possibility to predict the residual number of critical faults, since very few failure data came from the testing. 

The main advantage of using a Finite Element Method to verify slope stabihty failure is that a potential failure mechanism does not have to be predefined. The critical failure surface automatically results from the FEM calculations, provided that soil stratification and soil characteristics are correctly modelled. A disadvantage of the software is that sometimes non-relevant local failure mechanisms are found which break off the calculation process. The designer has to avoid these local effects by adjusting the soil characteristics in some of the elements of the FE model. 

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