Providing for training 4.18.1 and

The standard requires the supplier to provide for the training of all personnel performing activities affecting quality. The supplementary requirement requires provision of on-the-job training for personnel (including contractors) in any new or modified job affecting quality. 

This requirement can be rather onerous especially if your staff have not had any training that can be verified. Much training is carried out on the job . A person learns a trade or profession by practice and experience as well as by formal training. An individual will 

Encourage your staff to make their mistakes in the classroom, not on the job  

If training is necessary to improve skills involving the operation or maintenance of tools or equipment you need to ensure that any practical aids used during training  

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