Process Re-engineering

Wisely, and slowly. They stumble that run fast. 

In 1994, 32 billion was invested in re-engineering, but two-thirds of the re-engineering projects will fail. Why The primary reason for failure is that the 

However, as is true of any tool, some extremely positive aspects of process re-engineering make it worthy of our attention. PR focuses on change implementation at the top of the corporate hierarchy. It generates more of a top-down change culture, and it focuses on process-oriented changes. 

Redesign What are you doing Should you be doing it at all Redesign how it can be done. 

In Process Re-engineering, several jobs are combined into one workers make the decisions (given them empowerment) job steps evidence a natural order sequencing there are multiple versions of processes depending on the need work is performed where it makes the most sense checks and controls are reduced reconciliation is minimized an empowered customer service representative is established and hybrid centralized/decentralized organizations are organized. 

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Choi, C. R, and Chan, S. (1997), Business Process Re-Engineering Evocation Elucidation and Exploration, Business Process Management Journal, Vol. 3, No. 1, pp. 39-63. 

Peltu, M., Clegg, C., and Sell, S. (1996), Business Process Re-engineering The Human Issues, International Manufacturing Centre, University of Warwick, Warwick, UK. 

Towers, S. (1994), Business Process Re-engineering A Practical Handbook for Executives, Stanley Thorns, Cheltenham, UK. 

Rajala and Savolainen (1997) Two different ways of coping with p ocess variations through simulation modeling or value analysis (VA). Radical improvements can be achieved when applying VA to business process re-engineering. 

Rajala, M., Savolainen, T. (1997). Exploration methods in business process re-engineering. Computers in Industry, 33(2-3), 367. 

Mention has already been made of the continuous improvement processes that are being applied across the industry. These include Quality Assurance progranunes. Training Needs Analysis, Business Excellence techniques and, where appropriate. Business Process Re-engineering. 

Business process re-engineering (BPR) It has been described as a manifesto for revolution. The approach is similar to taking a clean piece of paper and starting all over by identifying what is really needed to make the mission of the organization happen. 

Quality Functional Deployment Total Quality Management Process Re-engineering ISO 9000... 

Plenert, Gerhard, Process Re-Engineering The Latest Fad Toward Failure, APICS—The Performance Advantage, June 1994, pp. 22-24. 

Supply chains can be transformed in terms of their agility by the rigorous application of process re-engineering principles. 

To achieve improvement in the logistics process requires a focus upon the lead time as a whole, rather than the individual components of that lead time. In particular the interfaces between the components must be examined in detail. These interfaces provide fertile ground for logistics process re-engineering. 

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