Performance management, SCOR supply chain

The second reconunendation was to use SCOR metrics to measure and manage global supply chain performance. In addition to those shown in Table 23.2, MJN tracked returns as a percentage of sales, product quality, and product cost. Another structure was established to report progress to the PAC. 

The Supply Chain Operations Reference (SCOR ) model is a reference model for supply chain planning and operations processes as well as performance management developed by the cross-industry organization Supply Chain Council (SCC) started in 1996 (Supply Chain Council 2006 reviewed by Siirie/Wagner 2004, pp. 41-49). The SCOR model structures... 

In SCOR model application, this level is intended to define process types and priorities for improvement. At Wireless Services, it focused on the "value proposition" the company was promoting. The philosophy employed by SCOR uses competitive comparisons to establish what is considered the "basis for competition" or BOC. At Wireless Services, senior management examined each product line against supply chain performance attributes and decided on objectives for performance related to competition. Figure 23.2 shows the format of the product line BOC structure. 

McCormack, K. 1998. What Supply Chain Management Practices Relate to Si erior Performance. Paper presented at Conference on Strategic Issues in Supply-Chain Management Using SCOR to Achieve Best Practices. USA. 

Lockamy, A., McCormack, K. (2004). Linking SCOR planning practices to supply chain performance An exploratory study. International Journal of Operations Production Management, 24(12), 1192-1218. 

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