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Key Pillars of Sustainability

we elaborate on different dimensions of the social and environmental pillars using Wahnart and Starbucks as examples. [Pg.498]

The social pillar measures a firm s ability to address issues that are important for its workforce, customers, and society. Workforce-related factors include employment quality, health and safety, training and development, and diversity and opportunity. Customer-related factors include accurate product information and labehng, along with the impact of the product on the customer s health and safety. Social issues include human rights and the impact on local communities. [Pg.498]


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