Feedback and communication about errors

Feedback and communication about error (Unit level)... 

Norway (Haugen et aL 2010) 11 out of 12 factors emerged in the EFA based on 42 items Organisational learning and Feedback and communication about error were combined into one factor Intercorrelations between. 20 (nn) and. 62 (nn) (Correlations were analysed separately for unit- and hospital level factors)... 

Switzerland (Pfeiffer and Manser 2010) Subset of n = 568 Based on 39 of the original items CMlN/df= 2.271 GFI =. 878 NFI =. 859 TLI =. 901 RMSEA =.047 8 out of 12 factors emerged in the EFA based on 39 items Commimication opermess and Feedback and communication about error were combined into one factor the same emerged for Teamwork across hospital units and Hospital handofifr and transitions Organisational leaning and Overall perceptions of safety showed multiple cross-loadings and did not establish one factor each the 8 factors jointly explained 59.8% of the variance in the responses Intercorrelations between. 17 (9 md 11) and. 65 (3 and 6)... 

Turkey (Bodur and FiUz2010) 10 out of 12 factors emerged in the EFA based on 42 items Feedback and communication about error md Communication openness were combined into 1 factor the same emerged for Teamwork across units and Management support for patient sffety tiie 10 factors jointly explained 62.1% of the variance in tiie responses Intercorrelstions between. 04 and. 53 for the 10 factor model... 

Notes Safety Culture Dimension 1 Hospital management support for patient safety 2 Supervisor/manager expectations/actions 3 Teamwork across hospital units 4 Teamwork within units 5 Communication openness 6 Hospital handoffs and transitions 7 Nonpunitive response to error 8 Feedback and communication about error 9 Staffing 10 Organizational learning Outcome dimensions 11 Overall perceptions of safety 12 Frequency of event reporting. 

Feedback and communication about error Staff are informed about errors that happen, given feedback about changes implemented, and discuss ways to prevent errors... 

---