Example Training and Safety in the Front Office

Let s take some specific examples of training and talk about their effects on safety culture. Let s look at the receptionist or front office person. The receptionist, although unlikely to add considerably to accident statistics, can add to a company s safety culture. The receptionist needs a safety orientation just as much as a factory worker. Let s look at the type of safety-related information the receptionist or front office contact person needs to know and disseminate  

All of this type of information is safety training/orientation. K the receptionist does not know these things, management should consider taking another look at their importance. 

Receptionists and administrative help in general have been the target of job cuts with the recent downturn in the economy. More and more when we call a business, we will find that no one answers the phone. Instead, phones are being answered by automated answering systems. The technology behind some of these systems is amazing, but when we replace our receptionists with a machine, we 

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