Determination of an SCIs effect on revenues

Wessely, Value Determination of Supply Chain Initiatives, DOI 10.1007/978-3-8349-6323-9 5, Gabler Verlag I Springer Fachmedien Wiesbaden GmbH 2011 

Chapter 5 is structured as follows. Since there exists no direct cause-and-effect relationship between SCM and a company s revenues the following section gives a concise overview of the relevant literature (Chapter 5.1). In the next step a logistics customer service-revenue curve is derived (Chapter 5.2) which determinants are calculated in the next step by a fuzzy-based q)proach (Chapters 5.3). The relevant results from the developed fuzzy model are presented in a numerical example from the consumer goods industry (Chapter 5.4). Finally, in Chapter 5.5 a discussion based on previous experience is offered. The presentation of the determination of the revenue contribution of SCM ends with a short summary in Chapter 5.6. 

---