Audit professional check

Figure 1.3 contains an example of a standard operating procedure for the professional check of a dispensed prescription form within a community pharmacy. Using this information (and the example in Figure 1.2) fill out the audit question document in Figure 1.4 for the audit of prescription form returns from the Prescription Pricing Division (PPD) (see Section 3.3.8) with the questions you would ask. 

Figure 1.5 contains an example of a clinical intervention form. This is a form used within a pharmacy to record any clinical interventions made. During the professional check of a prescription form, the pharmacist may note areas that require further action (for example, contacting the prescriber to confirm a dose, etc.). Once any appropriate action has been taken, a note of the action taken is made on a clinical intervention form. These forms can then also be used for audit purposes. 

Because of the emphasis given to them in discussions with safety professionals, two performance measurement systems deserve further comment. Scheduled safety audits are performed in eveiy superior performing company. Through a formal process, they provide management with a determination that expectations are or are not being met. In that process a systems aura prevails — an aura of plan, do, check, and improve. 

In everyday life, while we usually trust people who work for us to perform professionally and do their jobs, we also check that those job tasks are done correctly and to our satisfaction. That s what audits are about, only in a more formal manner. This chapter discusses the Process Safety Management (PSM)/Risk Management Program (RMP) requirement (U.S. Department of Labor 1992 U.S. EPA 1996) to perform audits of covered processes to ensure that they are adequately operating. After the basics are defined, after requirements are understood, and after the PSM/RMP system has been developed, it is time to perform internal reviews and prepare for external reviews. 

To achieve a Certificate of Competency in Road Safety Audit via this route, a Road Safety Auditor must demonstrate that he or she has the required training, skills and experience set out in the HA standard to become either a Road Safety Audit Team Leader or a Team Member. This is achieved by the candidate producing a portfolio of work that can be checked by a professional body. 

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