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What Do We Know About the Procedure Users

Procediue writing is an exerdse in the use of human Actors. When you are writing procedures, there are two types of human factors to consider. The first is how the user actually uses the equipment to perform the task. The second fector is the relationship between the workers and the procedure they are using. [Pg.34]

An open page format, one that is mostly open space, is less intimidating to the reader than a pag cluttered with text. A full page of text often blurs into a gray square when a reader glances at it. Brief steps and a consistent format all lend themselves to proper use of the document. [Pg.34]

Who will use the procedures you write Operators Maintenance persoimel Instrument Technicians Engineering staff Contractors and temporary employees Health. Safety staff The users of the procedure and the level of information needed to perform the task will determine how the procedure is written. [Pg.34]


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