Something Extra The Platinum Rule

Having considered scope creep, especially the adverse consequences of USC and it sometime being internally driven, maybe you are thinking of doing something extra— at no cost—for a client, owner, or customer. This is understandable. At times, most of us want to unilaterally do something extra, for whatever reason. 

Caution This is not the time to practice just the Golden Rule, that is, do unto others as you would have them do unto you. Also apply the Platinum Rule, which is do unto others as they would have done unto them. Make sure you understand what your client, owner, or customer values before you decide to give them something that is beyond the project s scope. Your personal preference is a low priority. As noted by novelist Charles Dudley Warner, The exeellence of a gift lies in its appropriateness rather than its value. And, in mentioning the Platinum Rule, I am emphasizing appropriateness. 

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